BMO Harris Bank Roselle Rd, Schaumburg

Worst bank ever! I wish I could give zero stars! I closed my account years ago because of their unreasonable fees! Today I have 2 payroll checks that my employer gave me for extra work I did. My employer has their account through BMO. Normally my checks are direct deposited into my credit union, but my employer hand wrote these so I could get the money quicker since it’s Christmas. The two checks total around $500. BMO wants to charge me $20 to cash them since I don’t have an account there, despite the fact that BOTH CHECKS ARE FROM ONE OF THEIR OWN ACCOUNTS!!! This is nothing short of corporate greed! I’ll never do business with them again and I’m making sure that NONE of my investments include them!

Been trying to refinance my house with BMO and no one in the mortgage department answers the phone, calls me back, or returns my emails. Went there in person and the employee submitted my request to the mortgage department but still no one has called me. I will be going to a different bank.

Very experience and expert staff. Miss Mirjana was very helpful and kind women. She explained about the account system so nicely. God bless her. Highly recommend. More than 5 stars. Thank you 🙏

As I walked in (Anna Calabrese) immediately attended to my needs with a smile and amazing attitude. She made my experience comfortable and efficient. I thank you for your professionalism. I'll be glad to visit soon again.

Absolutely poor service drive through took me 20 min for a simple withdraw. Lady was rude and disrespectful over the intercom told me to go to another location. Older lady grey hair. On November 16.

No one answers the phone and they don't follow-up and call like they said they would. They just don't care and it's very disappointing. You would be better off choosing Chase which is right down the block.

Having worked in a bank long ago for 6 years I have a very good understanding for what consumers expect from their bank. I love this BMO branch. Everyone is very personable and service oriented. The branch manager Curtis is wonderful. He knows and greets customers by name and has never hesitated to ask what brought me in that day and then ushered me to get what I needed or many times has helped me himself. You can tell the staff that work there and the customers are treated very well based on watching the interactions. It has a neighborhood feel about which these days is hard to find and makes me feel good about banking there! Mary S.

Let’s just say I would not recommend doing any business banking with BMO. They charged my account for having a zero balance while I was in the process of closing it and hit me with overdraft fees. Then I go into the bank to close the account and was told the account was closed and I was charged fees for having a zero balance and for being overdrawn. Then I was told to not worry about those balances. Then I was sent to collections after being told to not worry about the over draft fees. And then I was told to come into the bank to discuss the fees that were sent to collections. Then I came into the bank again and was told well if you came in before the fees were sent to collection they may have been able to do something. Well I was in the bank closer to the time the fees were charged and they told me to not worry about the fees and I did not have to pay them. All this for a $100 in fees that they created. Never heard back from you which makes it even worse. Why ask for me to reach out to you only to ignore me.

Staff is so nice and friendly. BUT, that being said, they are not overly talkative. When there is a line, they are courteous, but do not extend their conversation with you as to stop the flow of customers. So happy to be able to work with them. Thank you.

NEVER EVER TAKE ANY LOANS FROM THEM. THEY DON’T STOP THEIR AUTOMATIC PAYMENTS EVEN THOUGH YOU PAY OFF YOUR LOANS AND THEN THEY SEND THE CHEQUE AFTER 15 DAYS. WORST EVER CUSTOMER SERVICE.THEY TELL US TO DO ONLINE, WHAT KIND OF BANK IS THIS!!!! DON’T THEY HAVE AUTHORITY TO DO THE THINGS!!!!!!! HORRIBLE EXPERIENCE, NEVER TAKING LOANS FROM THEM.... WORST THAN 1 STAR