BMO Harris Bank Washington Ave, Cedarburg

Some time last year there was a change made on my checking account with out my knowledge or approval. I asked 3 employees at this branch how this could happen and they all said that they did not know. All 3 said that they would look into this and call me back. No body ever called me back. In a phone call with the branch manager I asked her how does BMO Harris justify making changes on a customer account with out their knowledge or permission. I got no response to my question. Some body made a change to my account with out my knowledge or permission. It did not happen on its own.

They managed to make two mistakes in my address when I've opened my account there. And recently Charles from Bolivia who works there kept me for more than two hours to issue me my credit card. Yet he managed to make more mistakes in my DOB. Thankfully there are more intelligent BMO banks around the area we can have business with.

As I was looking up BMO on google to find the phone number and I was disappointed by this review posted by Nikoly. I've recently moved to cedarburg, and Chalres assisted me with opening a couple accounts and helped me with everything i needed, he was an absolute delight.

Thank you Jason G. for all your help. I recently moved to Green Bay from the Grafton area so I knew I'd need a new bank that's available to me in Green Bay. Jason came to my job and help me set it all up. I opened a new Checking and Savings account, he made the process super easy. Given I've been banking with a local bank for the longest. He definitely gave off a great first impression of BMO and I'm excited to start my relationship with BMO. Thank you again Jason G. for all your help! Ask for Jason G, he made the transition super easy!!!

Your customer service is lousy. Lady in the drive thru got mad at me for asking questions. Three times she cut the mic off while I was talking to her. The woman could not understand why I was mad. She expects me to be nice to her but she is not nice to me. I am not going to play childish games. The branch manager did not seem concerned. I will not come here again. You should get zero stars. When it is all said and done at the end of the day bmo Harris does not care. I will look for a bank with friendly positive people.