BMO Harris Bank S Kinnickinnic Ave, Milwaukee

I have been banking there for the better part of a decade. Last week, after 2 denied charges that I didn't make, and also didn't get my notifications from these these attempted charges. They where able to access my my online banking and Zelled themselves my entire balance. I went in hours later closed that account, opened another one and was told they would filing a dispute a for me. They said I would get email instructions on how to access my new account while all that is pending. I haven't received any emails, and I've left 3 messages over the course of days. I'll be closing my account .

Absolutely terrible customer service. Asked for a public notary and was the first in line. Was asked if I had an account. I do, an auto loan. Was told to sit down and I would be helped after those in line behind me were done being helped. Sat for 15 minutes while new customers continued to walk in who weren't there when I walked in and were helped prior to me. I had a BMO checking and savings for over 10 years and this kind of customer service is why I transferred over $200k in accounts to a different bank. You're just a number herr and they don't care about anything else while other banks bend over backwards to host/invest your money.

Had to drop them because service was consistently iffy, with incomplete answers to questions I had. Long wait times compared to other banks. New ownership didn't come with an improvement, so I took my business elsewhere. Not awful, not good, a bit less than okay.

The phone customer service is beyond awful! The banking system is that great either. (this goes for all branches)

Ok bank with really friendly staff

I have had nothing but problems since I got my mortgage through BMO. I have paid my mortgage on time every time for over a year, almost always paying more than the minimum and I still have issues non stop with this bank. I would not recommend them to anyone

The employees do inside jobs here for fraud and identity theft. They loan out their customer numbers, accounts and have tracking devices on their ATMs. Then when you call or go in, they ask you what do you want them to do.

I paid a 5$ fee at their atm just to go inside and be told they can’t make my 20$ bills into larger bills because I don’t have an account there

Rape culture is alive and well at BMO Harris. $5 atm charge!?!?! Talk about gouging.

The service is very good, they also speak my language, and accept pets, I can walk with my dogs and enter with me !!! They also speak my language thanks!