BMO Harris Bank W Mason St, Green Bay

I've been banking with BMO Harris for over 10 years. This branch at the corner of West Mason and Packerland has been my main branch. Everyone I've dealt with has been very helpful and friendly. When I send an email and ask them to remove a fee or how to avoid a fee, they always go out of their way to help me. I did a wire transfer downtown and they contacted me the next day when they found out there was an issue the evening before. I've had accounts at several other banks and I definitely think BMO is the best in Green Bay!

West Mason Street BMO in Green Bay always has friendly and helpful staff. My daughter had some banking to do and was anxious about handling a large transactions by herself but the staff at this BMO went out of their way to be helpful and make her feel confident. I do much of my banking online, but love having this bank with the small town feel and helpful employees for when I need to do in-person transactions.

Poor service-Asked for identification, gave drivers license, insurance card Social security card- Teller read insurance card as being expired instead of effective date. Apparently can't read. Very slow and incompetent.

They were professional and courteous. I felt like they treated me as a special vip. Everyone was friendly and upbeat. Quite a change from other banks in the area. I'd recommend everyone change banks and go here. You won't regret it.

Took them over 30 minutes to close a checking account. They weren't very busy and the personal banker helping me walked out of the office and began helping customers who arrived after me and answering phone calls. And they wonder why I started closing my accounts haha

They waste people’s times and lazy and useless