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Federal credit union

Blue Federal Credit Union - Yellowstone Road Yellowstone Rd, Cheyenne

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2.9
Closed
Monday9AM–5:30PM

+1 307-432-5840

https://www.bluefcu.com/

6523 Yellowstone Rd, Cheyenne, WY 82009, United States

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    Blue Federal Credit Union - Yellowstone Road Reviews

    J

    Justin Hour
    5

    They were very helpful finding me lower interest rates on my vehicle loans also had a good extended warranty that saved my butt because the car i just bought blew up with in a month. Always really friendly and take care of my needs.

    Response from the owner

    Hi Justin, thank you so much for your response and kind words. We really appreciate the time taken to share your experience with us. We greatly value our relationship with members like you and strive to serve as your life-long champion.

    K

    Kevin Summers
    1

    Worst customer service ever. They will just transfer you and transfer you until you give up on the call. The branch is not much better. They will just ignore you until you call them out on it. And they will charge you over $600 per month if you don’t have the correct insurance. Not no insurance, just the wrong insurance.

    Response from the owner

    Dear Kevin, thank you for sharing your feedback. We have sent this to our member experience team to review. We appreciate you taking the time to share your experience so that we can improve and better serve as your life-long financial champion. If you have further details to provide on this negative experience please private message us with a contact number and best time to call.

    K

    Kayla Armstrong
    1

    CALLED MEMBER SERVICE NO ASSISTANCE TO MAKE AUTO LOAN PAYMENT.

    Response from the owner

    Hello Kayla, thank you for your recent feedback. We are sorry that had issues with making a payment over the phone. This is certainly not the experience we strive for our members to have. We would like to learn more as we seek to improve and better serve as your life-long champion. Please send us an email at [email protected] and a member of our team will be in contact. Thank you again for bringing this to our attention.

    B

    Blake Frentheway
    5

    I just wanted to be the only 4 star. But I changed to a 5 star. People are great and I always feel welcome there.

    Response from the owner

    Thanks for the rating, Blake!

    J

    Judy O'neil
    5

    Friendly and helpful staff. Always feel welcome, and they answer all my questions. They always make time to fully explain any questions I may have.

    J

    John Russell
    1

    Just got a letter threatening $25/month fee for an inactive account. After years of grief with auto/ motorcycle loans we finally gave up on this bank. This “inactive” account was opened on our behalf when we took out a car loan. Never used it and refuse the dealerships now when they try to offer loans from here. Blue, don’t bother posting that you’re gonna reach out to discuss I’ve fell for that one too many times lol.

    Response from the owner

    Hi John , we’re sorry to hear that you had a frustrating experience, and we appreciate your candid review. We strive to be the life-long champion of our members, and we’d like to learn more about your experiences. Please send us an email at [email protected] and a staff member from our team will connect with you about your negative experiences. Thank you for the review.

    M

    Mariah Palluck
    1

    If you want your money to go into other peoples accounts on multiple occasions then I recommend. Honestly wouldn't advice my worst enemy to ever bank here. Place is a joke on top of its employees. Very unprofessional as well as communication throughout the franchise is a joke. For as wealthy as this company is, pretty sure they would go above and beyond so mess ups don't happen and things are caught, but that's the last of these peoples worries.

    Response from the owner

    Hey Mariah! It's frustrating when things happen more than once, especially when it comes to money. We're not perfect, though we try really hard to be. I can assure you that your experience as a member is top of mind for us; after all, you're the reason we exist as a company. We'd greatly appreciate some specific feedback from your experience here, such as: what errors were made, who you talked to, and examples of unprofessional behavior. Kindly, email social@bluefcu. Thank you for your membership and feedback.

    C

    Cody S
    1

    In Feb 2019 I had transferred an auto loan from my brother to myself. I was unaware that it counted as a sale and that you needed to pay sales tax. Ryliegh, the loan officer, had failed to mention that it was considered a sale and I'd have to pay sales tax. With 6 months having past, I had no notice from blue or the county asking me to pay sales tax. Now, 6 months later I get a notice from the county saying I owed sales tax plus late fees and blue refuses to accept their mistake and help out one of their members while saying I'm lying about not ever received a bill of sale.

    Response from the owner

    Hey Cody, it's frustrating to not have received that information up front. We will pass this along to our team and see what we can do. Thanks!

    T

    Thomas Buchanan
    5

    I have been s member since 1972 and have always been very pleased with the service and attention that I receive regarding the business at hand.

    S

    Stephanie Prescott - RE/MAX Capitol Properties
    5

    I have been very satisfied with the customer service and products BLUE has to offer. I opened accelerated savings accounts for my kids. Thanks BLUE!

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    FAQs

    • 1. How Can I Contact Blue Federal Credit Union - Yellowstone Road?

      You can contact Blue Federal Credit Union - Yellowstone Road via +1 307-432-5840. You can access our online loan marketplace to submit your loan request as well.
    • 3. How Can I Apply For A Loan At Blue Federal Credit Union - Yellowstone Road?

      You can submit your loan request on their website. If you need other financial support, you can always check out our website and explore more options to obtain payday loans.
    • 5. What Will Happen If I Can't Pay Back My Loan?

      You should contact your lender if you can't repay your loans. Your lender may change your repayment due dates for you to cope with your current repayment ability. If you default on your title loans online, you may no longer possess your vehicle any more.
    • 2. Where Can I Find Blue Federal Credit Union - Yellowstone Road?

      Blue Federal Credit Union - Yellowstone Road is located at 6523 Yellowstone Rd, Cheyenne, WY 82009, United States. You will find their address easily on the map and get the support you need from them without any hassles.
    • 4. Is Blue Federal Credit Union - Yellowstone Road An Agency Or A Lender?

      Blue Federal Credit Union - Yellowstone Road is a Federal credit union that accepts all kinds of loan requests. You can visit our online platform to get various loan services including installment loans online. In addition, iPaydayLoans, as an online loan broker, can connect you with our panel of partner lenders to get loan offers with competitive rates and terms.
    • 6. Can I Get Loans With Unpleasant Credit Background from Blue Federal Credit Union - Yellowstone Road?

      Yes, it is possible to get loans with bad credit such as online personal loan services from them. You can contact the lenders for detailed information regarding loan requirements. You can also visit our online platform to get instant loan quotes with friendly requirements.