Big Picture Loans Pow Wow Trl, Watersmeet

I had to file a BBB complaint today. I noticed they were charging me more than what I agreed when I kept noticing the balance on my payment schedule never matched the balance I was paying towards. For instance after I made my last payment my balance should have been 197 instead it was 224. I emailed and got no response. Then I called and was told I was being charged additional interest weekly outside of my payment schedule. So them I asked what's the point of having a payment schedule if the payments are going to be more and for a longer period of time...I was told I dont understand the process yet I'm looking at their payment schedule showing me what my balance and agreement with them is and should me. So their basically getting and additional $100 a week from me and my balance isn't changing. I strongly suggest not getting a loan from the company. I forgot to mention I got a loan at the same time from another loan company, Advance America. My interest rate is the same but my payments were lower biweekly and I'll be finish paying this week versus May 2022.

I understand that their product is to help people who can't receive a traditional loan due to poor credit, but their customer service practices are HORRIBLE! I opened a new bank account and called them a week before my loan payment to update my bank account payment information. On the date my loan payment was due, they still tried to draft from the old account, which is now closed, so the payment was returned. They then charged me a late fee for THEIR inconvenience, and still haven't even processed the payment to my correct bank account. I've been transferred and escalated to three different departments and still do not have a resolution. The last agent I spoke with told me that from notes on my account, I instructed them to debit the current payment from my old account...I specifically told them NOT to do that because the account was closed! Their listening skills are poor and now it's costing me fees that weren't even my fault! If you can use their services and pay off your loan quicker than the due date, then you could still use this company. But if you're going to need a live person's assistance, don't use this company. Shady business practices!

This is my 3rd time taking a loan out with them. They are there to loan money, but please only use them if you can pay it off in less than 60 days, if you can pay it off in 30 days that’s even better. Do not utilize their 12-24 month pay off schedule because you will get yourself in serious trouble with their fees. Just appreciate the emergency money and pay it off asap!

predatory lending at best. They do not explain the terms until after signing. I knew better and called and for a $600 loan he would've had to pay back $3777.28 over 26 months. That's more than 600% interest.

Please just don’t ever do it! It’s not worth the stress ! You will pay over 3 times of the amount you borrow! It’s the worse loan company ever!!! Save your self some money and stress and please do not take a loan out with them!

I was sent in the mail a statement illustrating I was already approved for the amount I had initially requested, I thought it was great news as I'm already done dealing with this debt I need to consolidate. So I finish the application via the QR code submitted with the offer letter, took a quick leap of faith with my bank info, then instead of the original amount stated clear as day, not to mention the God awful interest rates, the representative on the phone ignored everything I said, outward and blatantly lying to my face telling me the loan is for less than a grand, of no use for me. These representatives are encouraged to swindle and lie through their teeth to you. D.O. N.O.T. D O. B.U.S.I.N.E.S S. W.I.T.H. T.H.E.M. RUN AWAY.

It says it on the back that they are a creditor. So you guys are a creditor that offers loans????? This is an interesting concept.. Sounds like id be signing my life away for a thousand bucks. Not sure what the reason for sending a pre-approval letter in the mail saying a person is pre-approved for 1000 dollars if said person is actually only eligible to apply for the loan. That is not pre-approved its alot of false advertising. Even after reading all small print on letter it still states 250 is the minimum loan amount approved... Thats a big difference. This is a hard pass for me. Plus while signing up they ask for all your info banking included before letting you know if u are approved or not. So now if you tell me im not approved you still have all of my bank info and i have nothing.

Run. As fast. And far as you can. Please understand. You will get $1000 fast and you will pay $236 every two weeks for 6 months. Read that again. $236 Every two weeks for 6 months. That is $3000 dollars. THREE. THOUSAND. DOLLARS . You would think bottom feeding leeches could do a little better being predators for, I don’t know, half of that? And still make a lot? There is a special place waiting you know where for these people. Run.

Biggest rip off company ever. Applied for a 700 dollar loan. Never received a contract which I had asked for it several times. I was paying a payment monthly,they started taking money out of my account twice monthly. The loan was more than paid off, but when I contacted them, all I got was told to look at my contract in which I never received.

At first they were helpful to me when I needed it. About 3 months into the loan, someone got my identity and things went out of control. I have been in contact with them trying to payments but want Bank information. My account dealings right now are by "CHECK ONLY"! They do not seem interested in me mailing the payments to them. Some I knew said they treat them great, now they see it too. If you have no signed, don't and delete the application.

Momma always said if you have nothing nice to say, don't say anything at all. I just wanted to thank you all for the reviews. I had a feeling this was not a normal loan. I was tempted with the holidays and the ruff year with COVID. I understand how this company can be helpful in an emergency, but it is not for frivolous spending. Thank you, but no thanks.

So glad I came in and read the reviews! Ofc the owners replies always say we're not a scam,better than payday loans. It sure doesn't sound like that's the case. Also they like to state their stats. 9.3 out of 10 on Trustpilot reviews. If that was in fact true I don't believe every review I've read would be negative. Just shredded my pre-approval letter

Don’t do it reconsider. Drive Uber or DoorDash for quick money. I almost signed that agreement until I saw the interest rate. If you can pay it back within the next two week maybe this is for you, but I still wouldn’t do it

This will be our 2nd loan with them. This is not intended to be a long term loan place. You borrow and then pay it back quickly so the interest is not so much. Last time we borrow for an emergency, we paid it back after 30 days. We paid around 220 in interest. This time will be the same, and unexpected death. But we will pay it back in 30 days. If you pay this out over time you will pay a lot in interest. Please keep this in mind when you borrow.

Do not get a loan with these ppl they rob you blind they made almost 7000 dollars off me for a small loan horrible can never reach anyone locked into a outrageous payment can’t switch around anything

👎👎👎👎👎👎 How are they still in business? (Update) They actually called & I've got an email that I'm approved but I cancelled the procedure because I didn't sign any documents yet and when I saw the cray abnormal interest rate.. yet they saying sorry couldn't approve me here 🤣 Where is the law for these scammers??

Scam Artist worse than old time loan sharks,you will be paying 300% or more back than actual loan value.