Berkshire Bank Broadway, Whitehall

I sat at the drive through for over 10 minutes with 2 tellers inside doing something else and ignoring the drive thru. When one finally comes to the window, she ignores me and takes a car that just pulled up. Then they don't have any singles for me.

My husband made the mistake of bouncing 45 because he forgot about his phone automatically being taken out. He had no job. Now he owes over 400. And no one sent a record of his account for the last 3 months. No one will return or answer calls so how are we fixing this? Why 400? If you cant allow people inside at least answer calls.