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Bank

Banterra Bank Banterra Dr, Marion

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4.7
Closed
Wednesday9AM–4PM

+1 618-993-2678

http://www.banterra.bank/

3201 Banterra Drive, Marion, IL 62959, United States

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    Banterra Bank Reviews

    J

    Jack Smith
    5

    I was very satisfied with their customer service in helping me switch banks. Jennifer McCuan made it extremely easy for me and I appreciate her assistance!

    Response from the owner

    We love to hear about your positive experience with our team at the Marion West location. We will pass along your kind words!

    J

    J Burns
    4

    I have never needed to write one of these reviews before. I have been a long time customer and also in the customer service industry myself for many years. That is why I would like to remain anonymous in this post. This is challenging to write because autumn and that young man are stellar employees. The young man gave me financial advise once that I took to my advisor and has helped me tremendously! Autumn always has polite conversation with me. Great costumer service in that regard! The Marion branch also is wonderful and where I go most the time ! My issue that has made me all but cut ties with this company is Katie the manager at the carterville branch. Every encounter I have had is very rude and snobby. Unless their is another dark haired lady around. Where she is then very nice in a fake way. The final straw for me was when I was leaving she called me or another customer a “f word b” horrid customer service to say the least. Has bothered me for months. If this was my team I would want to know. I must say. One bad egg does not spoil the rest. Thank you.

    Response from the owner

    We are incredibly sorry for this experience and it is far from the standards of service that we practice. We are addressing this situation and truly hope that you continue as a Banterra customer. We value your business and we appreciate you letting us know.

    C

    Chris & Christina Tuthill
    5

    Setting up my new account was quick and easy. Jennifer M was very helpful.

    Response from the owner

    We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon!

    J

    J.l. Martin
    5

    I have always been waited on and treated with the utmost respect.

    Response from the owner

    Thank you so much for your kind words! We are happy to hear you have had a great experience at Banterra!

    J

    Jean Ohms
    5

    I had a banking problem that I had been going back and forth between banks, for over eight months, trying to solve. Jennifer, Justin and Beverly solved my problem in only two days. Because I am 83 years old, and no genius when it comes to the internet, it meant so much to me. I give 5 stars for over and above personal care.

    N

    Natasha Stearns
    5

    This is a great place to come and get new accounts started or get 0% interest credit cards! Amber Pentecost is fantastic to work with and will take care of you the best way possible. Banking with local style definitely describes this business well! A++

    M

    Maria Hafford
    5

    Amber Pentecost has helped several of my friends and clients with many areas of their personal banking. She's a real pro.

    J

    Jimi Ellis
    1

    Your Website sucks. I have never been on a banking site that is a bad.

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    FAQs

    • 1. How Can I Locate Banterra Bank?

      You can contact Banterra Bank via +1 618-993-2678. You can fill in our easy-to-use online form to submit your loan application as well.
    • 3. How Can I Request A Loan At Banterra Bank?

      You can fill in our easy-to-use online form on their website. If you need further assistance, you can always visit our online loan platform and explore more options to get a payday loan.
    • 5. What Will Happen If I Failed To Pay Back My Loan?

      You can always contact your lender if you are not able to repay your loans. Your lender may adjust the repayment due dates for you to cope with your current repayment ability. If you default on your online title loans, you may lose the ownership of your car.
    • 2. Where Can I Find Banterra Bank?

      Banterra Bank is located at 3201 Banterra Drive, Marion, IL 62959, United States. You can search the address on the map software and pay them a visit right now.
    • 4. Is Banterra Bank An Agency Or A Lender?

      Banterra Bank is a Bank that accepts all kinds of loan requests. You can visit our online platform to get various loan services including installment loans online. In addition, iPaydayLoans, as an online loan service platform, can connect our customers with our online partner lenders to get easy and fast online loans.
    • 6. Can I Get Bad Credit Loans from Banterra Bank?

      Yes, it is possible to apply for loans without perfect credit score such as online personal loans from them. You can contact the lenders for detailed information regarding loan requirements. You can also visit our online platform to get instant loan offers with easy conditions.