Bank of America (with Drive-thru ATM) Adams St, St Helena

The most inefficient, unfriendly bank. Suggest you go right around the corner or a few blocks down Main Street to banks where you rarely have to wait, acknowledged by friendly tellers if you do. You can open an account without waiting an hour for the "Relationship Manager" . When I closed my account at B of A , they wanted 2 pieces of identification to give me closing check. I was standing there with every B of A statement since I opened the account, 8 credit cards in my name, my drivers license and I still had to wait while they tried unsuccessfully to send me an identifying text. THEN I was told to wait for the "Relationship Manager" to close account or I would be charged monthly fees. Didn't wait.

Tried to cash in a check here, a check with their company endorsed on it. They gave me the excuse of not giving my money by saying "it won't cash it due to it being far from my current residency.." no more then 45 miles if that, same area code and county mind you.i have cashed checks from other side of the state with no issues yet now this happens to be an issue. This branch in St. Helena they are lazy and don't do well with outsiders in their town, it seems.

I travel for business around the Globe and needed an American Bank Account since BOA affiliate with other banks world wide. That day I opened my account I did not have an appointment but instead was greeted by one of their representatives super cordial and assisted me on the spot. My account was ready to go after 30 minutes. The experience was very friendly, professional and efficient.

I called from out of state about an issue with my checking account. The branch manager handled it herself and saved me a bunch of money in fees. They do a great job at this bank.