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Bank of America Financial Center Regal Plz, Sterling

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3.3
Closed
Tuesday10AM–4PM

+1 703-421-7533

https://locators.bankofamerica.com/va/sterling/financial-centers-sterling-9975.html

45985 Regal Plaza, Sterling, VA 20165, United States

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    Services

    • ATM Services Available
    • Accepts Appointments
    • Cash Non Customer Checks
    • Commercial Deposits Accepted
    • Night Deposit Accepted

    Bank of America Financial Center Reviews

    Q

    Qualis Group LLC
    5

    Charles Ajayi is absolutely AMAZING!!! He helped me with all my banking needs! He was extremely patient and understood my concerns. 5 stars!!!

    Response from the owner

    Thanks for letting us know how helpful Charles was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^ines

    M

    Mason Shlash
    1

    I went on 12/10/2018 there are no Tailor at all that was around 2:15 PM thank you Bank of America for this bad service on Christmas days As you can see on the picture

    S

    Stephen Dye
    5

    Excellent, friendly, professional and knowledgeable service from Kiersten today- this is how customer service should be and she set the bar! Kiersten put a friendly face on a big bank and that goes a long way.

    Response from the owner

    Hi Stephan. Thanks for letting us know how helpful Kiersten was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^susan

    C

    Carl Pruschowsky
    1

    This branch has terrible customer service. I have been there a couple times when there was no one there and you still have a long wait to see a teller. I went today and conducted my entire transaction without any emloyee making eye contact with me. Also during my time at the counter the teller thought it was appropriate to make small talk with the other teller. Would not recommend going here unless you absolutely have to. As a customer for over 25 years and a share holder I'm embarrassed.

    Response from the owner

    Hello Carl. We are disappointed to hear this and would like a chance to connect. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Privately message your name, ZIP code, phone number, and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. A member of our Social Media Client Care team will be happy to review your concern. ^mark

    J

    Josseline Mejia
    1

    Absolutely ridiculous wait time. Should hire more competent staff, who cares to help the customer. Other bank entities are able to work faster to help customers, it is possible. Bank tellers take their time between people, not to mention they even talk slowly.

    Y

    Yumma Hillal
    1

    You have to wait more than 30 min for just a small document

    Response from the owner

    Hello Yumma. We are sorry that we did not meet your expectations and know that your time is valuable. We will share your feedback with our leadership team. If you have any questions or an account related concern we can help with, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^mark

    P

    Paul Bender
    1

    The customer service here is absolutely terrible. The manager would not let me deposit $370 cash into my wife's account to handle a time sensitive debit. She is in Florida and unable to do it herself.

    Response from the owner

    Hi, Paul. To help manage risk, we no longer accept third party cash deposits to consumer accounts. Checks are still accepted. You must be an account owner or authorized user on the account to make a cash deposit. You can use Mobile and Online Banking to send money to others by using just their mobile phone number or email address. If further assistance is needed please connect with our Social Media Client Care team https://twitter.com/BofA_Help on Twitter or click the Send Message button on our Facebook page https://www.facebook.com/BankofAmerica. ^Joseph

    J

    Jason Wang
    5

    Can have lengthy wait times occasionally, but I have always had great service here

    Response from the owner

    Excellent! Thanks for sharing your experience and positive feedback about Bank of America. We value having you as a client. ^chris

    S

    Sultan
    5

    Best customer service ever. Fatima the branch’s manager is the best, very helpful and friendly staff. If I have anything to do with my bank account I will drive to this location even if it’s far away from me.

    Response from the owner

    Hi, Sultan. Thanks for the review! We’re glad to hear about your great experience and hope you’ll consider Bank of America for your future banking needs. ^Joseph

    A

    Abhishek Maid
    5

    Pahola and Fatima took good care of my complex banking requests. Definitely recommend this bank branch for smooth check out. Just make sure you make an appointment prior.

    Response from the owner

    Good morning Abhishek, Thank you for choosing Bank of America for your financial needs. We’re glad to hear the process went smoothly. Thanks for taking the time to let us know. ^michael

    C

    Carla Munoz
    1

    Bad service, slow, disorganized, not good at customer service at all. I went today as I have to deposit a check, there was just one teller, so I make the line for 10 minutes, when is finally my turn, the teller told me to wait as my check required an authorized signature, and to have a seat until the other officers are free, they keep me waiting there for others 15 minutes , when the three of them were free I ask them for the signature. However I have been told that I still need to wait, and without more explanation they started to attend other persons that arrived later than me. Of course I got upset and left the place right away as I don't have their time to keep waiting. I Usually avoid going inside, and prefer to deposit checks at the ATM, which is of course quicker, but this time I got a Canadian check so I have no choice...very disappointed, trust they do better, we don't need this kind of service at all

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    FAQs

    • 1. What Is the Phone Number of Bank of America Financial Center?

      You can contact Bank of America Financial Center via +1 703-421-7533. You can use our online platform to submit your loan request as well.
    • 3. What Type Of Loans Can I Get From Bank of America Financial Center?

      Bank of America Financial Center offers various loan services: '
      • ATM Services Available
      • Accepts appointments
      • Cash Non Customer Checks
      • Commercial Deposits Accepted
      • Night Deposit Accepted
      ' See more information about Bank of America Financial Center.
    • 5. Is Bank of America Financial Center An Agency Or A Lender?

      Bank of America Financial Center is a Bank that accepts all kinds of loan requests including online installment loans. In addition, iPaydayLoans, as an online loan service platform, can connect our customers with our online partner lenders to get dependable loan services.
    • 2. What Is the Address of Bank of America Financial Center?

      Bank of America Financial Center is located at 45985 Regal Plaza, Sterling, VA 20165, United States. Take a look at the map and get the support you need from them without any hassles.
    • 4. How Can I Request A Loan At Bank of America Financial Center?

      You can submit your loan request on their website. If you need other financial support, you can always visit our online platform to see what's available for you.
    • 6. What Will Happen If I Can't Pay Back My Loan?

      You should discuss the issue with your lender if you are not able to repay your loans. Your lender may change your repayment due dates for you to fit your financial situation at the moment. Check our website to learn more information if, for example, you defaulted on your title loans online.
    • 7. Can I Get Loans With Bad Credit from Bank of America Financial Center?

      Yes, it is possible to apply for loan without bad credit such as personal loans online from them. You can contact the lenders for detailed information regarding loan requirements. You can also visit iPaydayLoans to get instant loan quotes with bad to no credit.