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Bank of America Financial Center Del Prado Ave, Dana Point

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2.9
Closed
Tuesday9AM–4PM

+1 949-487-4262

https://locators.bankofamerica.com/ca/danapoint/financial-centers-dana-point-7991.html

24801 Del Prado Ave, Dana Point, CA 92629, United States

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    Services

    • ATM Services Available
    • Accepts Appointments
    • Cash Non Customer Checks
    • Centralized Small Business Banker
    • Commercial Deposits Accepted
    • Financial Solutions Advisor

    Bank of America Financial Center Reviews

    K

    Kevin T.
    1

    If you're a business owner, go somewhere else. I've been with bank of america for over a decade, am enrolled in every "Preferred Business" program they have, etc...which they love to sell you all the upgrades...but when I need something, or what to take advantage of a loan offer they sent me via mail, they are horrible at communication. Started out great, but the customer service here is terrible for my two small businesses.

    Response from the owner

    Hi Kevin. We are disappointed to hear this and would like a chance to connect. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Privately message your name, ZIP code, phone number, and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. A member of our Social Media Client Care team will be happy to review your concern. Thank you. ^susan

    C

    Cherry Couture
    2

    called b of a customer service and the person who answered asked me zero verifying questionsal, which is usually standard with any bank...and when i ask why she did not ask any, she said she has all my information in front of her (in a creepy way). she then called me by my first name when usually a rep is to addrss you with mrs or mr and use the last name...she said i hope it's _____ (and calls me by my first name again) SUPER SKETCHIE! I ended the call and now I am thinking of closing my b of a account entirely...that kind of lack of security and trust in a bank...is poison to b o a. PLEASE TRAIN YOUR REPS to be much more security based and respectful. Thank you

    Response from the owner

    It's disappointing to hear that your experience wasn't at the level you expected. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica

    J

    Jan Russo
    1

    This branch is a total zoo - they have no clue about customer service. CJ Burlingame needs a lot more training - maybe banking is not for him.

    Response from the owner

    Hello Jan. We'd like to find out more about your experience. Please connect with us on our servicing platforms on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^mark

    C

    Carrie Rojas
    1

    1 of the women Tellers has horrible Customer Service skills! Not willing to help at all.

    B

    Blake
    1

    Not sure why anyone still banks with this company. They're light years behind other banks. They hold deposited checks from reputable corporations for up to 10 days? Who has that luxury of time? Was told by a representative that $200 of my funds would be available today. That has not been the case. Will be closing account and banking elsewhere once my check clears. Good riddance.

    Response from the owner

    Hi Blake, Thanks for the feedback. Bank of America would like the opportunity to help with your concern. We would like to connect with you one-on-one to learn more. Please reach out to our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Annette

    A

    Alexander Jimenez
    5

    As a executive assistant in the greater Orange County area. I've never been more impressed with the level of customer service I have received from the entire team at this location. Especially from Austin Sorensen if you want to have a truly knowledgeable person handling your business banking affairs I would highly recommend dropping in and see what this Young Professional has to offer.

    C

    Chelsea Johnson
    5

    Staff is very friendly and helpful. I recommend this location

    Response from the owner

    Excellent! Thanks for sharing your experience and positive feedback about Bank of America. We value having you as a client. ^jan

    M

    Monica Acuna
    5

    Great Branch! Everyone is friendly and kind. Always willing to help.

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    FAQs

    • 1. What Is the Contact Information of Bank of America Financial Center?

      You can contact Bank of America Financial Center via +1 949-487-4262. You can fill in our easy-to-use online form to submit your loan request as well.
    • 3. What Loan Services Can I Get From Bank of America Financial Center?

      Bank of America Financial Center provides all sorts of loan services, including: '
      • ATM Services Available
      • Accepts appointments
      • Cash Non Customer Checks
      • Centralized Small Business Banker
      • Commercial Deposits Accepted
      ' See more information about Bank of America Financial Center.
    • 5. Is Bank of America Financial Center An Agency Or A Lender?

      Bank of America Financial Center is a Bank that accepts all kinds of loan requests including online installment loans. In addition, iPaydayLoans, as an online loan marketplace, can connect our customers with our panel of partner lenders to get dependable loan services.
    • 2. What Is the Location Information of Bank of America Financial Center?

      Bank of America Financial Center is located at 24801 Del Prado Ave, Dana Point, CA 92629, United States. Take a look at the map and get the support you need from them without any hassles.
    • 4. How Can I Request A Loan At Bank of America Financial Center?

      You can fill in our easy-to-use online form on their website. If you need further assistance, you can always visit our online platform to explore more options.
    • 6. What Will Happen If I Can't Repay My Loan?

      You should contact your lender if you have trouble repaying your loans. Your lender may adjust the repayment due dates for you to fit your financial situation at the moment. Check our website to learn more information if, for example, you defaulted on your online title loan services.
    • 7. Can I Get Bad Credit Loans from Bank of America Financial Center?

      Yes, it is possible to apply for loan without bad credit such as online personal loans from them. You can contact the lenders for detailed information regarding loan requirements. You can also visit iPaydayLoans to get instant loan quotes with easy conditions.