Auto Title Express Jefferson Hwy, Baton Rouge

Ashley was super helpful when I went in for a license renewal and auto registration. She went the extra mile and explained everything while taking the highest level of care and providing such friendly and wonderful customer service. I am very thankful for and happy to do business with Auto Title Express. I have and will continue to recommend y'all to friends, family, and coworkers. Five stars 🌟🌟🌟🌟🌟!

this is the worst auto title place! the woman at the front desk I came in on a friday she claimed i didnt have what i needed and sent me out to return on monday and then on again sevearl days in a row on friday she handed me a yellow sticky note that told me the exact amount i needed to bring she claimed that they could only take 600 dollars on my debit card! then, she said i had to bring the other in cash and i did just what she said along with the exact amount she stated to me in conversation as well as what she had wrote on the sticky notes even on monday she gave me an additional sticky note with the amount of what i needed an reminded me to bring what she had wrote in cash and she could only do 600 on debit. which is ridiculous when you are dealing with an auto title place and people pay over 6000 dollars for their vehicles why would you only take 600 debit it makes no sense also when i asked to speak to the manager i was met with several ladies who claimed to have called the boss and said i could run my card for more which was a lie bc my bank told me they were punching in the wrong cvv numbers an that was the reason for it declining so these people ran me ragged for 4 days on end giving me grief about something that was different that i needed or something that they couldnt do so it needed to be done a different way. The woman at the front desk was unfriendly i tried to talk to her hey how ya doing you having a good day she is straight faced and doesnt like to make small talk then forced me to put a mask on when all the other ladies were not wearing a mask in the facility which i have photos of ! this place needs to be shut down they also over charged me from the specific amount the woman told me that i needed. DO NOT RECOMMEND THE ONLY REASON I USED THEM IS BECAUSE THE DEALERSHIP SENT ME HERE AND THE DMV IS CLOSED.

Did not open the door when they saw customers outside. Simply just wanted to get my license and they watched as I stood there. Honestly just wanted to at least know why I couldn’t get helped but they should do better..

Quick and easy title transfer, you don't have to go to the dmv. It is located on the opposite side of the road than is indicated.

Drove an hour and a half because a place where I live was too incompetent to complete this transaction, literally. The workers at Auto Title Express were very helpful. They were very courteous. They answered all of my questions and made me feel important. Not just a number. The paperwork was ready and waiting when I arrived. Could not have had a better experience!! I would like to thank Jessica and the entire staff. I will be back if need be.

Fast and friendly staff. Prices are very reasonable also, would definitely recommend.

When you can get someone on the phone they are alright. The automated phone system is ridiculous for a local title shop. The first time I got through, the second time they had me running in circles. I won't be going in because their phone system shows they don't value my time.