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Auto broker

Auto House Tempe S Smith Rd, Tempe

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4.7
Closed
Wednesday9AM–6:30PM

+1 480-966-3787

https://www.autohouse.com/

360 S Smith Rd, Tempe, AZ 85281, United States

Apply Online

    Services

    • Car Leasing
    • Financing
    • Negotiation Services
    • Air Conditioning Repair
    • Auto Repairs
    • Car Buying
    • Car Finance
    • Delivery Service
    • Engine Repair
    • Full Repair
    • Lease Buyout
    • Pre Owned Vehicle
    • Scheduled Maintenance
    • Sell Your Vehicle
    • Selling Your Car
    • Tire Rotation
    • Transmission Maintenance
    • Used Autos
    • Used Cars
    • Vehicle Breakdown

    Auto House Tempe Reviews

    S

    Samantha Jackson
    5

    We had an amazing experience purchasing with Auto House. We worked with Danny. He was incredibly helpful and made the process so easy. The office and showroom are beautiful, the staff is friendly. I was impressed by the work completed by Auto House on the vehicle before it was posted for sale. I also like that they post the Car Fax on their website so you can research before visiting the showroom. We asked for a pre-purchase check with a mechanic. Danny drove the car over to the mechanic for us and saved me some time. When we decided to move forward with the purchase, Danny drove the car to our house and we completed the paperwork. I'd definitely buy from them again.

    L

    Lance Burgess
    5

    Haven’t purchased a new car in over 6 years. A lot of that has to do with my last experience which was far from ideal. Been interested in a truck for quite some time and stumbled across the Auto House in Tempe. Daniel, my salesman, immediately made me feel comfortable and apart of the family. Never pushed me or made me feel uncomfortable in anyway. Helped me find the truck of my dreams and made the whole process feel seamless. The truck needed a couple tires replaced which they committed to replacing before I took possession. They went above and beyond by replacing all four tires with an alignment, which was more than we agreed. Very professional top to bottom!! Highly recommended and won’t be going anywhere else in the future for my vehicle needs. Big shout out to Jack and Daniel for making this experience exceptional!!

    B

    Byron Price
    5

    My sales rep was Mike Palmer out of the Tempe location. Mike went above and beyond to assist me in purchasing my truck. Mike was friendly, easy to get a hold of and patient with all my questions and/or concerns. Seriously one of the best sales experiences for a vehicle I have had. If your looking for a vehicle do yourself a favor and give Mike Palmer a call.

    G

    Gabriel Jackson
    5

    Buying a new car can be daunting and frustrating. After visiting a few dealerships, we contacted Sean Boker at Auto House Tempe. Sean made the entire process so easy. He found the exact car we were looking for and under the price all the other dealerships were asking. No hassling with salesmen or wondering what price we would pay. Sean did all the work and very clearly showed us the breakdown of all costs. He worked with our bank and sent necessary paperwork. All I had to do was sign a few papers when Sean personally delivered our new car to our home. Thank you Sean for all you did and I will be back for our next auto purchase.

    Response from the owner

    Thank you for leaving us a 5-star review!

    E

    Eileen Flores
    5

    I fill a application online because I didn’t have the time or patience to sit at dealership all day. Daniel was professional, prompt communication and Amazing, I was so busy at work he basically handled the entire thing while I carried on with work! He brought me the car to see and test out, LOVED IT

    R

    Ron Stevens
    5

    Great experience on their purchase of my car; I had received a guideline price by email from Ryan Hughes on the acquisitions team. I arrived at the dealership, they drove my car within 15 minutes of my arrival. Within another 30 minutes I was on my way home with a check that matched my expectations from the earlier email. I think this would be a great place to shop (I took a tour during my short wait) for a car as well . I understand it's around 100,000 square feet and air conditioned. I would definitely do business with them again

    A

    Angel Nelson
    5

    As a first time buyer, I really didn’t know what to expect. I had gone to a few dealerships and privately owned car lots in the valley but none were nearly as good as Auto House. I was impressed with how efficient and professional everything was handled. I was referred by my aunt. Her son decided to finance a car through their company a few years ago and had good luck. They both gave great feedback about Tod Hale! As soon as I had a conversation with him over the phone, he immediately got right to work to find me an ideal car. He is honest, fair and straight forward! He really took care of me and went out of his way. I ended up getting approved for a loan the following morning, walked through the loan agreement, signed paperwork, and drove home to California is just under 2 hrs! I am so happy I went through with this local business. Thanks you Tod Hale and Anthony Nicola for everything! ⭐️⭐️⭐️⭐️⭐️

    K

    Kristen Martinez
    5

    Where do I begin! This is my 3rd car I have purchased with Todd and he is nothing but GREAT, AMAZING, and HONEST every single time without any Fail!! Todd Hale has made the car buying process from beginning to end very seamless and smooth! Who would ever think that buying a car would be this smooth not 1, 2, but so far all 3 tines! Being a female you never know who you can trust in a male dominant industry and I have always felt very comfortable with Todd as my sales agent and trust that he is being nothing but honest and genuine. When he says " I work for you" he really means it in the best way possible! Go see Todd, I promise you will never be disappointed! Thank you Auto House and Todd Hale for my 2022 Toyota Corolla !!

    Response from the owner

    Thanks for the glowing review, Kristen!

    K

    Kristeen Grubb
    5

    Ashlyn spent a couple hours with myself and husband looking for the right car. The biggest concern for was finding a car with a trunk large enough to handle a wheelchair. We looked at many and decided on a Volkswagon Jetta. She made process easy. Super attentive to our needs. Ask for Ashlyn if you need assistance finding the right vehicle.

    T

    Todd Frazier
    5

    Had a really great car buying experience working with Reid & Mike Palmer. They were both super patient, spent a great deal of time with me, and helped me frame up a deal I was happy with. Both were just a real pleasure to talk with personally, as well. Overall, great customer service, and I'm already lining up another car purchase with them, for my son. Thanks guys!

    X

    Xavier Oropeza
    5

    I just wanted to take a minute to rate my recent experience at Auto House Tempe. As you can see I gave it 5 Stars. This was a very smooth process from beginning to end. More specifically I would like give high praise to my salesman, Mike Palmer. Not only was he extremely genuine and a gentleman to boot, but also a true professional. I did not walk in to Auto House Tempe with the intent on leaving there with a new vehicle, but the more time that I spent talking to Mike about my situation at that time the more inclined I became. His years of knowledge and experience in auto sales was far superior to that of the salesman that I encountered at other local dealerships. His approach is quite relaxed and there was no pressure from him at all. After doing my homework and shopping around I knew the deal that I needed to make things work for me. At no time did I have to go to the mat with Mike to get that deal. He found a way to make it work in my favor and I couldn't have asked for much more than that. Not only did I get to leave Auto house Tempe with a brand new Dodge Grand Caravan SXT but I also came back a year later and got me a Jeep Commander 5.7L V-8 Hemi! Im sure when I am in the market for another vehicle I will come back to Auto House Tempe and Visit Mike to assist me with my next vehicle. Thank you again Mike Palmer for the no hassle experience and getting my family back on the road.

    M

    Mireya Finn
    5

    The car buying process can be extremely overwhelming however, Jack Estrada of Auto House in Tempe made the entire process seamless & stress free! We had the best car sales/finance experience ever!. We picked out a car from his online inventory and within an hour we were financed and ready to go. We wont' go any place else for our car buying needs - EVER. We can't thank you enough, Jack!

    B

    Brad J Penner
    5

    Amazing experience from start to finish! They actually purchased a vehicle from me I had for sale. Straightforward, to the point, and did everything they said they would and even came to me and picked up the vehicle! Don’t hesitate to use this company for an honest, professional, and value experience. Highly recommended Auto House!

    S

    Samuel Roush
    5

    Absolutely great service with no hassle. Sean worked with me to get me a car over the phone and let me know what their best deals and promotions were at that time. He even delivered the car to me down in Tucson and took my vehicle I was trading in to Tempe, and had all the paperwork ready to make the process as efficient as possible. He repeated this with family members as well and they loved the experienced as well. Great customer service and the best way to buy a car!

    M

    Matt Lucero
    5

    When I look out my window every morning and see my car, I smile so big that my wife and kids make fun of me. I don’t care. I love that car and the man I have to thank is Reid Greulich. He made my experience in buying my first family car easier than I could have ever imagined. I would and will recommend his services to anyone. 10/10!!!

    B

    Brandon Kopke
    5

    Tod Hale with Autohouse was awesome to work with. He found me a vehicle that was better than what I was looking for! I highly recommend working with him. The atmosphere is great and you feel valued as a customer. If you need a new ride definitely reach out to Tod! Overall amazing experience.

    J

    J Hart
    5

    Todd Hale - you are amazing!! Thanks you so much for the best car buying experience ever. Even in this time off auto scarcity - you delivered everything asked for and more!

    j

    jennifer sikora
    5

    I have worked with Tod Hale before and will continue to work with him whenever I am in need of a car. He has a huge amount of patience and personality. He makes the car buying/leasing experience painless through his honesty, consideration and ability to understand what I am in need of. I highly recommend working with Tod.

    A

    AJ Alaniz
    5

    Buying a car with Mike Palmer was a breeze! I had a wonderful experience. No pressure, easy going and a few laughs along the way. Ryan Hughes was a delight to be around and made trading in my car super easy. Thank you Auto House and Mike and Ryan.

    M

    Mimi
    1

    I got 2014 Fiat 500e base fully electric on 3/2/22 that was beautiful and I was in love with. I drove 6min home and 6 min to a store and the battery was dropping like 2% every minute. I asked Daniel what the return policy was the next morning because how can I drive a electric car that doesn’t hold a charge. He states they would get me a new battery. Spoke with Jack the finance guy after telling him everything he stated he was sure it was the battery. So they had the guys at the lot take a look at it. I was told nothing was wrong with the battery and it’s normal. “Those cars only get 87miles” but I wasn’t even getting that! Jack then gets on a phone call with my mother and I today 3/4/22 and proceeded to call us liars and tell us he’s not giving the money back because we may take it and go to another lot. After saying this he states if “He took the car into a Fiat lot and they say nothing is wrong it would want it back then Which is confusing because he stated he already had the guys look at it at his lot on the 3rd and they said nothing was wrong with it and it dropping a charge fast was normal. He states he can’t give back the $3000 I gave for a down payment because “he still has a business to run”. Before we ended the conversation he states there is no law to say that he can’t do what he’s doing and that we can call a lawyer. This is not even 24 hours of having the vehicle. I would not recommend them to anyone! HEED THE REVIEWS!

    G

    Gary Wolter CRS Realtor
    5

    From the first phone call to the delivery of my vehicle, Tod Hale was responsive and professional. Tod even taught me more about my Jeep and answered all my questions. I don't see any reason to buy my next car any other way but through Tod at Auto House. Great experience and will be telling all my friends. -Gary Wolter

    C

    Christi Wheeler
    5

    My experience buying a car from Sean was the least stressful experience ever. He drove the car I wanted to my house to test drive and got me set up with financing. Then I picked the color I wanted and he drove to get it and hand deliver! Top notch service. I recommend him to all my friends and family needing a new vehicle and they have been pleased with their experience as well!

    T

    Tiera Motley
    5

    What brought me to Auto House was Tod Hale the auto sales king. His experience, customer service, personality speaks for itself. He was the first person I purchase a vehicle with when I first moved to Phoenix in 2008 and remains my go to guy when its time for a purchase. I traded two cars in for one due to an unfortunate life setback. Tod and his beautiful half came with my new car and took my old ones from my house! I highly recommend his services. Sending a huge beep beep from my family and closing with Auto House Rocks on three - one, two, three: Auto House Rocks!!

    S

    Stacie Jones
    5

    Mike Palmer helped me find a car within my price range that met all my needs! It was fast, hassle free and easy! He was super helpful and answered all my questions. Totally recommend Auto House!

    B

    Biz Parkie
    5

    Auto House Tempe is great. They helped with everything I needed. I worked mostly with Tate and he was excellent. Answered every question I had and made sure I was completely satisfied with everything involved! Would highly recommend Tate and Auto House Tempe to all of my friends, family and just anyone else in general!

    M

    Molly Christner
    5

    I’ve bought my last 2 vehicles with the help of Sean Boker. Years ago I was in a tough position in needing a reliable car, and he found the best used car that I could afford. When the time was right I transferred that car to my daughter which served her needs as well. I again went back to Sean and he found me a vehicle that I absolutely love! I was able to get into a new car, first time in my life! Thank you for putting me in a reliable vehicle and finding a great deal.

    E

    Eric Dean
    5

    Beautiful dealership, all indoors and very clean. I showed up to sell my car to them and the process was extremely efficient and straight forward. I was greeted, got an appraisal on the car and finished my paperwork in under 45 mins. Ryan and Scott were great to work with. Highly recommend!

    I

    Izzy Byrd
    5

    My experience at Auto House was truly one of a kind! Better than any traditional dealership. Reid gave me top dollar for my trade in, while other dealerships were trying to sell me short! Auto House will forever be my go to for any vehicle transactions.

    B

    Brian Toms
    5

    Mike Palmer got me a great deal. The entire process was seamless. Mike is very professional and a great and friendly person. Would recommend him to anyone in the market for a new car.

    M

    Martin Loehr
    3

    My family has been buying vehicles from Mike Bock at Auto House for years. After my 2003 Nissan Altima gave up on life, it was my turn to get the “Auto House” experience. Mike Bock is very professional, and made what can be a stressful process, easy. Upgraded to a 2014 Toyota Corolla, and could not be happier! EDIT 5/13/22 Had to subtract 2 stars. Though their sales department is top-notch, I’ve been trying to get in contact with their maintenance department for the past 4 days, and no one will answer the phone. Called their sales department, and was told that the scheduler was at lunch, and that they’d leave a message. It’s been over 24 hours since that has occurred, and I just tried calling again and no answer. Since I opted for the warranty on my car, it’s frustrating that I can’t even talk to someone about scheduling an appointment for general maintenance. Had to go to another place if business for this.

    Response from the owner

    Hi Martin, can you please contact us at [email protected]? We take reviews seriously and are very sorry to hear your experience with our service department fell sort. Thanks!

    S

    Sonia Powers
    5

    So impressed! My FCU referred me to Steve Servold. As a senior single woman this was the best car buying experience I have ever had! He did the leg work of finding my choice of vehicle, delivered it to my door with a full tank of gas! Highly recommend

    C

    Chris Maestas
    5

    My Auto Jack had so many options and there was no pressure at all from our sales guy. It was the easiest car buying experience I've ever had! Ill for sure be coming back.

    E

    Ernestine Jackson
    5

    I was very pleased in the service that I received at Auto House Tempe by Scott and Alexxys. I will definitely refer my friends and family to go see them. I loved the building and atmosphere, very clean and the receptionist was very inviting, I felt overall comfortable coming to Auto House. Anthony Nichola helped me with my insurance as well and he was amazing with everything. Go see auto house for all of your vehicle needs!

    J

    John Clifton
    5

    If you buy from AutoHouse make sure you ask for Alexxys B! As their showroom/inventory is indoors, doing some research and knowing what you want based on their inventory before you even get there is really helpful. I checked availability online and after a call from Alexxys I purchased a 2021 Ford Mustang GT Premium and was able to avoid $12k in “market mark-up value” from Earnhardt Ford by going to AutoHouse and buying a ‘used’ car with 3,606 miles on the odometer. It was barely even driven! That being said, do what you will with the following information- The general sales manager gave me one number for my trade-in but the finance manager did a 10 second walk around of my vehicle, opened one door, and made a comment about one of my belongings still in the vehicle as though we were drinking buddies before knocking down the original offer. Maybe it was just his poor attitude/rude demeanor but this was really off putting for me, and almost cost the salesperson i was working with the deal. Just know what you’re getting into/what to expect from their finance manager, your cars worth, and do your research before you go in. The reason this review is still 5 stars is because Alexxys looked as surprised as I was when the finance manager did this, it wasnt her fault, and i felt that she as a salesperson was phenomenal. Overall, it was a really easy experience thanks to Alexxys as she was up front, helpful, and not pushy at all with the purchase. She was the opposite of what i usually dread when i go to a dealership. Other than the hiccup with the finance guy, the whole experience was great! I’ve told my friends, family, and coworkers to check out AutoHouse Tempe for future car searches- definitely worth looking at!

    J

    Justin Bocock
    5

    Greatest experience purchasing a car I've ever had. Our consultant communicated every step in the process. The final delivery was the best experience. Our consultant went over every aspect of the vehicle, financing, and purchasing contract. This is the only way to purchase a vehicle.

    M

    Megan McKnight
    5

    Ryan Finn is the best car salesman I've ever gone to! This is my 5th time coming to Auto House Tempe, and my 5th time buying a car from him. He even took the time out of his day to deliver our vehicle to us. I recommend this place to anyone looking for a vehicle. All of the salesmen are knowledgable and professional. They will never sale a car that they haven't serviced first. This whole facility is a breath of fresh air when it comes to honesty and reliability. I can't recommend them and thank them enough.

    N

    Nicole Hurtado
    5

    Craig is amazing! I Love the service here! The showroom is beautiful & right when you walk in your greeted professionally & they take great care of everyone always. So happy with everyone here & the service on my vehicle!

    S

    Steven Recco
    5

    I recently sold my car to them. Simplest car buying/selling process I’ve ever had. Got a check the same day and it cleared the next day. I had called several other places prior to making the decision and all of them had more red tape with completing the deal. One of them said they would mail me a check and it would take up to a week…ridiculous. Reid Graulich was super easy going and not pushy in any way. If you need to purchase or sell a car in the Phoenix area, go to Auto House. Thanks. Reid.

    Response from the owner

    Thanks for trusting Auto House and Reid with the sale of your car!

    K

    Kaitlyn Conway
    5

    Tod Hale is the best in the business. He looks out for his clients best interest, is straight forward, knowledgeable, and genuine. After working with Tod you'll never want to go to a traditional dealership again!

    S

    Sophia Jordan
    5

    My husband was looking for a new car because we have a baby on the way and Lexxy assisted us! The whole process was extremely smooth and quick (: we got our car at a really fair price and Lexxy was able to help us with any questions we had. We looked at a couple cars until we found the perfect one, she was very patient and really good at making us feel comfortable and heard. We’ve had countless experiences as other dealerships and this one is by far the best experience We’ve had. I highly recommend Lexxy to assist you with your car purchasing needs ♥️

    B

    Bridget Kiley
    5

    Great experience! Fast online response by Anthony. Then when I came in Ashlyn was awesome. Next day I came back with my husband the following day and Danny(AKA PC) was very excited to give everything he had. I think we made him sweat a little more than normal. But he kept his stamina up for the whole deal!!! We test drove about 6 cars and decided to trade in both and buy two "new" trucks. Jack was great and really motivated with Danny (PC) to give us a pleasurable experience. Our deal was not normal. But everyone did a great job makinh it a very enjoyable day! Thanks! Ashlyn... you missed out on a great day! Thanks everyone!!!!!!!!

    D

    Dhren Chand
    5

    Alexxys and Andre were very helpful and kind while purchasing my Toyota. Everything was smoothly and easy and they took great care of me, I will be back in the future!

    T

    Tara Carrisoza
    5

    Working with Anthony was a pleasure! He was super low pressure and made our car buying experience actually enjoyable! We will always be using Anthony and the Autohouse for all of our future car buying needs.

    R

    Robert Delcastillo
    5

    Pleasant experience. They work with you to get the best deal and don’t push like other dealerships! Definitely recommend giving them a look.

    T

    TrolliPhia
    5

    My phone died when my mom and dad were buying a truck and Mike Palmer let me use his so I wasn’t bored. I thought that was awesome! Plus the truck has super cold AC in the back which is 🙌🏼🙌🏼

    B

    Billie Jean Pew
    5

    I had the best experience at Auto House Tempe working with Ryan Finn. He did an outstanding job helping me pick out a new car. He listened to my wants, needs and budget. It was a pleasure to buy my car from Auto House and work with Ryan to purchase my new 2020 GMC Terrain. I am so thrilled with my experience there. Definetely recommend Ryan and Auto House

    T

    Tyler Wieczorek
    5

    Tate Fisher was an absolute pleasure to work with. I felt so comfortable and he gave me the best knowledge about the different vehicle options there were. I will be back!

    Z

    Zoe Brown
    5

    Alexxys was wonderful! She took care of me and my new ride, and made sure I had everything I needed. I will definitely be bringing my business back here and referring others to her!

    Response from the owner

    Thanks for the review Zoe!

    V

    Valentin Emiliano
    5

    Great work place from moment I stepped in. They have well trained employees who gave me great service such as a young lady named Violet R. who helped me in anything I needed and answered all questions that I had for her. Aswell as Craig who was also great at service ! Awesome experience I had by far! Great service department!

    A

    Alyssa Rae
    5

    Thanks to Jack, Alexxys and Anthony I was finally able to purchase the car of my dreams! They worked so hard to find me the jeep I wanted and I couldn’t be happier! Thank you so much!

    T

    Tarissa Donovan
    5

    100% would refer anyone to this location! I dealt with Alexxys and she was simply amazing and I’m glad I had the pleasure to work with her! They have over 500 vehicles to choose from and will show you almost every single one of them!!! Thank you for all the amazing things you guys had to offer and for the help y’all offered

    B

    Brenda Medina
    5

    Ryan was super helpful and always makes sure we get the best deal. Super great guy

    C

    Chris Disney
    5

    Reid was the easiest to work with & very knowledgeable in helping me find the car I wanted.

    E

    Eric Arechiga
    5

    Great service from Oscar. Go see him for a new car! GO SUNS!! GO CARDS!

    T

    Teilo M. Lwande AJ
    4

    Jack is simply amazing. He foes beyond business and makes sure you really got a good car; and that its in good condition. 🥰🥰🥰

    P

    Peggy Wright
    5

    This business has a terrific selection of automobiles but more importantly an amazing staff - highly competent and ready to go the extra mile to make sure the customer is happy snd totally satisfied with their purchase

    M

    Myra Quinones
    5

    Curry was the best, he really did a great job finding the car that best fit my family.

    A

    Austin Pierce
    5

    Had a great experience there with Tate Fisher, really made me feel welcomed and had my desires in mind while I was there. He brought an enjoyable experience to a stressful task.

    D

    Dawn
    5

    My sales guy, Danny, was awesome. Above and beyond to help and make sure I had the best experience possible.

    B

    Bret Seeley
    5

    I’ve purchased three vehicles through Sean. Extremely smooth process and I never had to step foot in the dealerships at any point. He brought the vehicles and the paperwork directly to me at my convenience, which saved me countless hours. If you value your time as much as I do, I highly recommend you consider working with Sean to acquire your next vehicle.

    F

    Faith Peacock
    5

    Not only did we get a better car than we had initially wanted, we also got an awesome warranty and a great price even with all the car craziness happening right now. We had to buy a new car to fit our growing family and Ryan Finn made the whole experience so easy and wonderful. He helped us be open to different car ideas without being pushy. We totally recommend working with Ryan at Auto House. We won’t buy cars anywhere else.

    S

    Samantha Felt
    5

    This is the second vehicle I’ve been financed with through auto house. Jeanette and mike absolute angels. My second run was with Jeanette she made me comfortable and made sure to hold my hand every step of the way. I have never felt more safe! Highly recommend for anyone looking to have their best interest taken care of. Affordable friendly an absolutely amazing!

    J

    Jasmin Flores
    1

    Where do I start! Since I got my car from this place it has been a nightmare! Purchased a 2013 Ford Explorer in December 11, 2021 and within 48 hours smoke started to come out of the hood. Gets fixed. Then the check engine light is still on and they don’t have dates available to get it fixed. Fast forward to 2 weeks ago I go out of town and the car breaks down (Engine). Had to get it towed back to AZ and has been in the shop being evacuated! This whole experience has been a complete NIGHTMARE!! I DO NOT RECOMMEND THIS PLACE AT ALL. I will make sure to tell anyone I know NOT to come here! Now I’m stuck with a car that I’m sure will have issue down the road with no options to either cancel my contract! This place is horrible! DO NOT COME PURCHASE FROM HERE!!

    c

    carl gibbs
    5

    I purchased the car of my dreams at Autohouse and it may not have been possible if it weren’t for the relentless flexibility of the staff there. Negotiations were non intrusive and my agent Taylor went above and beyond to make sure my deal was approved. They are upbeat in the HOUSE! I even heard Kermit the Frog working from one of the cubicles. Eased all tension. Their selection is A1 and I’m going to recommend that anyone looking for a good vehicle to buy check out the Autohouse!!!

    R

    Reyna Ortega
    5

    I had an amazing experience here. The process was quick and simple. Nothing like going to a regular dealership. Andrew assisted me and not once pressured me in purchasing any car. He gave me the time to choose what I liked and worked with me on getting an affordable vehicle. I will be telling my friends and family about this place for sure! Thank you Auto House & Andrew for helping me find the perfect car!

    J

    Jeremy (BreacherOS)
    1

    DO NOT BUY YOUR VEHICLE HERE!!! Bought 2 vehicles here and experienced a numerous amount of problems from both. the current vehicle has about 20 jerry rigs done to it by my count along with an incorrect air filter AND spark plug gap. in addition, at time of pick up vehicle was very dirty and not properly inspected as there was a dent in the door that was not mentioned in the listing. i spent a whole day cleaning the vehicle again when i was told i could take the vehicle back at any point and get a "free" detail. when i tried requesting for the detailing i was then told i had to pay over 100 dollars. tried telling them i was informed i could just bring the car back. it takes me 6 hrs to get to the city and to be told this at time of arrival was very inconsiderate. ended up going to another cleaning site where they were much more understanding and even deep cleaned and detailed my car for a extremely reasonable price. in short. there are far better places that put their customers first. its worth the extra day or two of research for a RELIABLE vehicle. although the staff i met were very professional and robustly helpful in the procurement process.

    Response from the owner

    Hello Jeremy, we searched our records and can't find your contact info. Please email us at [email protected] so we can look into your complaint. We take customer feedback very seriously. Thanks!

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    --
    5

    My experience purchasing with Auto House was extremely positive. I would recommend working with Auto House and Tod Hale if, like me, you don't know exactly what you want or how to go about the process of buying a car in a way that works for you and your needs. I worked with Tod to figure out exactly what was right for me, within my personal budget and all of my other preferences. He was incredibly helpful and patient with all of my questions and I could tell he cares about giving every single one of his customers a friendly, informed, and easy experience. I was impressed by the variety and quality of vehicles being shown in the show room and the availability of the website which updates often the inventory of show rooms across the valley. I was pleased with how organized and straightforward the entire process was. I would buy a car from Auto House again.

    A

    Arianna Barge
    5

    Highly recommend Tod Hale. He is amazing to say the least!! He truly makes you feel like your his only client and strives to find you the car that you want and that fits your needs. He really has your best interest at heart. Very personable and HONEST about every step in the car buying process. He's always one step ahead which makes your car buying experience 100times easier. Thanks so much Tod and Auto house Tempe

    R

    Robert Vasquez
    5

    I recently purchased a 2017 Dodge truck. This was my second vehicle purchase from Jack Estrada. Back in 2016, I co-signed for my son to buy a 2014 Toyota Tacoma. Both experiences were amazing, Jack understood my needs and gave me several options. Jack and his team assisted in finance and auto warranty. I recommend Jack Estrada to family and friends, the atmosphere is no pressure and pleasant.

    H

    Heidi James
    5

    Oscar at Auto House Tempe was fabulous. He was very knowledgeable, attentive, and responsive to our needs and wants. Most salesmen talk without you getting a word in, Oscar was the FIRST salesman that actually listened (and we have bought a LOT of vehicles from a LOT of different sales people). Highly recommended if you are looking to buy!! He fought for what we wanted and made it happen!

    J

    James schwarz
    5

    The easiest car experience I've ever had. I've had at least six people I know recommend Auto House to me and now I understand why. Sold my 2016 Jetta for an amazing price. Reid looked over my car and asked me some simple questions. He was able to look up all the information and all I had to do was sit in a lovely air conditioned lobby and enjoy a complimentary cold soda. Within 30 minutes they gave me an offer, walked me through the loan payoff process for what I owed, and I signed an agreement! Easy, quick, and friendly. This is a local business and the owner Trevor is phenomenal. Honest and to the point. In the future whether I need to buy, sell, or trade I'm coming to Auto House.

    K

    Karry Azarabadi
    5

    We had an amazing experience purchasing with Auto House. We worked with Tate Fisher and he was incredibly helpful and made the process so easy. He was knowledgeable, understanding, and listened to our needs The office and showroom is beautiful. I will definitely use Tate and Auto House Tempe for my next car purchase and recommend them to everyone!

    J

    Justin Hastings
    5

    I just finished purchasing my third vehicle with Scott Bray and Auto House. Working with Scott on an auto purchase is like having a member of the family in the business. He finds great value and pricing in the vehicles he locates and makes the purchasing process as easy as possible. He is extremely responsive to all questions and concerns. He provides honest and fact based feedback. We would use no one else for an auto purchase. I recommend him with no reservations.

    B

    Bridget Standage
    5

    Auto House was amazing!! I work with Tod Hale , he was so caring and very straight forward. I got recommend to use them by Sue from Arizona Federal (She is amazing also) they both cared so much for what I wanted and made sure that I was happy!! I can not say enough GREAT things about them!! Will recommend to anyone that ask or is looking for a car!!

    Response from the owner

    Thanks Bridget!!

    C

    Carlos Zamudio
    5

    I was a first time dealership buyer. When my old junker broke down I called Charlie Forker. Charlie was very helpful in getting me financed for the best possible rate. I love my car. Two years later I am still glad I went to Charlie. I trust Charlie and his team. They will be my first choice next time I buy a car. I highly recommend Charlie at Auto Hose Tempe! Thanks Charlie!

    M

    Muawiya Shahin
    5

    Worked with Ryan H. and it was a smooth and great transaction. Ryan helped lay out all my options in selling or potentially trading in a vehicle. His communication and eagerness to get the best deal FOR me really made the experience with Auto House great. Overall: smooth, easy, transparent, and quick.

    S

    Sam Daniels
    5

    Had an excellent experience working with Auto House. I was assisted by Reid and he helped me find the car I was looking for at a fair price. He made the experience 10/10 from beginning to end. Would recommend working with Auto House and Reid to anyone!

    E

    Eileen L. Smith
    5

    My experience with Auto House was not as my sister decribed to me but it was a fun business to visit. The public parking is very small but they do have many handicap spaces reserved for you. It is on the South side of the building. They also have bicycle racks. The lobby and office are well air condiditoned. Leather seats made the wait very comfortable. They got straight to the business of asking what we were looking for and showed us what was on the floor at the moment. After not finding exactly what I wanted on the floor we went back in side. All their cars are inside a large air conditioned factory sized garage. It felt more like a swamp cooler cool then strong AC. They had their garage doors open for veltelation, I assume. Back inside we sat down and the agent helping us did a computer search for the van we were looking for and then checked vehicle reports and showed which ones were availaon the market and which ones were considered lemons. That was very thought ful. We never did find what we needed but we were promiced a call if the van we wanted comes on the market.

    P

    Pat Shay
    5

    I recently had to purchase a car quickly so called Sean Boker at Autohouse Tempe for help. He was able to spend the time needed to find the right car for me the same day I called and I was able to drive it home that day. I have worked with Sean over the past 15 yrs, buying 3 different cars and he has been extremely fair with trade in value and purchase price. I will continue to utilize his services should I need to buy vehicles in the future. Great experience!

    S

    Steph Barreto
    5

    Daniel Rodela was A-mazing to work with. He was able to help my family find the perfect car, and was able to navigate through the budget requirements, the desired payment, and the type of vehicle we were looking for. He nailed all three! You know how everything has to be negotiated including the payment? We NEVER had this problem. He was upfront, honest, personable and went above and beyond to get us what we needed. If you're looking for a new car, Daniel is your guy!!

    D

    D McGill
    5

    I’ve owned close to twenty cars over the years and dealing with Larry Davis had to be the best experience I’ve had with cars. They give some of the best rates and have great relationships with their lenders so I was provided the lowest APR I’ve been offered after shopping for a truck over three months. Oh and can’t forget about the referrals, I’ve referred a few people to them and every time I have I’ll just say it paid off for Auto House, the person I referred but most importantly ME!!!! Make sure to ask for Larry Davis and he will take care of you.

    R

    Ryan Gordon
    5

    Buying a car from Sean Boker was by far the best car buying experience I've ever had. I told Sean exactly what kind of vehicle I was looking for. I was very specific with the model, year, color, trim, and options. He didn't have that in stock at the time but committed to following up with me. He not only found my truck for me, but he made the buying process so fast and simple! He gave me a fair price for my trade in and had all of the paperwork ready for me when I arrived. I spent ONLY 15 MINUTES SIGNING PAPERS! I'm still in disbelief over how Sean made the car buying experience so great! He did all the work and made it extremely easy for me. Did I mention that we bought another vehicle 2 weeks later for my wife because we were so satisfied? I wouldn't buy a car from anyone else!

    D

    Danny Hardman
    5

    I got to say I was nervous about buying my first car and financing but Jack helped me through the paperwork and find a car that would fit my payments and my personality. Auto House also has a very big selection of vehicles that is all kept inside an air-conditioned Warehouse this place was different than any place that I have ever been go to Auto House Tempe and ask for Jack......

    Response from the owner

    Thanks for your review Danny!

    A

    Alisha Salas
    5

    I had a wonderful experience while going through the process of purchasing my Dodge Journey! Ashlyn was my salesperson and she was awesome! Helped me understand everything every step of the way and went above and beyond to make sure I was comfortable and taken care of during my visit and even after my purchase. Thank you!

    D

    Devin Blair
    5

    Mr. Tod Hale was the most professional broker I’ve ever done business with. He was very thorough and exceptionally knowledgeable. I would strongly recommend anyone looking to purchase a vehicle to talk to Tod. You will not be disappointed.

    A

    Alicia Holder
    5

    I've bought two cars with Sean Boker and had such a great experience. Sean has incredible knowledge of the car selling process and did a great job helping us find cars that met our needs in our price range. He made the whole thing super easy. You will be glad you worked with him!

    J

    Jasmine Valladarez
    5

    We were referred to Tod Hale and he found us a vehicle that checked off on our list. He made the process easy and fast. Even delivered the vehicle to our house! We will definitely go back to him in the future.

    m

    mrelderiii
    5

    I went was brought to Auto House as a member of Arizona Federal Credit Union. Tod was easy to work with and made the process seamless. I honestly could not have asked for a smoother transaction. He even delivered the car and walked my son (his first car) through all of the features and bells and whistles. Thanks again Tod!!!

    H

    Hector Meza
    5

    We recently purchased our 5th vehicle using Tod Hale who is now with Auto House. Tod provides outstanding service that you will not receive at a dealer or any other company similar to Auto House. He listens to what type of vehicle you want and what you want to pay and finds it. He will not try to talk you into something that you don’t want. I would highly recommend you give Tod Hale at Auto House a call for your next purchase of an automobile. Hector

    K

    Kristen Giordano
    5

    The Frenchy & Marcella Team @ Auto House Tempe really made our car buying experience smooth and have been friends of our family for 10+ years. Best experience and went above and beyond for us and our needs. We will definitely refer them to more friends & family. Thank you for everything! We really appreciate your level of top notch customer service & attention to detail in our vehicle selection.

    G

    Gerardo Molinar
    5

    Was a great and diferente experience working with Ashlyn, the sales rep who helped to answer all my questions at great level of detail, making easy my purchase decision. Not your typical car dealership sales person putting pressure to make a sale. She provided a relax educated conversation guiding me to make the best purchase decision.

    B

    Brad Bohn
    5

    Tod Hale with Auto House helped me find the perfect new car. With not much inventory, he was able to find a Jeep Grand Cherokee through one of the local dealers. The buyer had apparently backed out last minute and Tod was able to pick up the vehicle, bring it to my house and let me test drive it - I never stepped foot in the dealership. Once I told him I wanted the car, he then got me the price and came back the next day with the vehicle and all the paperwork for me to sign. I signed everything at my kitchen table with no pesky salesman trying to upsell me on extended warranty and the like. Tod was patient and responsive during the entire process and I would highly recommend him to find your next car.

    M

    Marvaline Guy
    1

    If I could give negative stars I would. DO NOT GO HERE. PLEASE…On 3/2/22 I took my oldest daughter to Auto House Tempe to find a vehicle. We met with Daniel Rodela who we thought was pretty cool. She wanted a small Toyota, Honda or Hyundai hatchback but we did locate anything. Daniel brought a 2014 Fiat 500e Base to our attention. It was what she was looking for so we test drove it and she loved it. After high fives from Jack Estrada, belly laughs and these are my girls we signed. We go home which is literally 7min from the lot, she noticed the battery was draining at a very rapid speed. The next day 3/3/22 (under 24 hrs)We advised Daniel of what was going on and asked to have it looked at. We brought it in and Daniel took it away and came back about 20min later saying he was being educated about Fiats and this is normal. Now, during our initial conversation he said Fiats hold a charge for up to 87 miles😳. They took the car, as of today I don’t know why if this is normal. We were told by Daniel this contract would be voided. Now on 3/4/22, we get a call from Jack because we thought the contract was gonna be voided we asked for our $3000 back. We were met with their true nature of yelling, talking over, accusing us of wanting the money to go somewhere else and being called liars not 48 hours later. Jack flat out said I’m not giving you any money back and you can get a lawyer. They were using deceptive tactics by have Daniel say one thing and then Jack saying something different.👹STAY AWAY.

    J

    Justin Weinbaum
    5

    Service was incredible! Reid made selling my car easy and stress free. I would highly recommend doing business with Auto House if you are looking to buy or sell your car!

    K

    Kevin Cole
    5

    Reid is the best guy in the business! He was knowledgeable, compassionate, and he even showed up early to our scheduled meeting. I highly recommend coming to see Reid at Auto House Tempe for all of your car needs.

    A

    A
    5

    Reid was great. He helped me get exact amount I needed for my car. He was very nice and very professional and honest. Buy or sell your car here and ask for Reid.

    T

    Thaxton Herndon
    5

    This is was the second vehicle that I purchased from the Auto Haus Tempe, on both occasions Taylor was very cheerful, courteous, Serious, and professional representative, she provided me with nothing Less than Gold Star Service. I will definitely purchase there in the future and highly recommend this Hassle free experience. Thank you much Taylor!!!

    A

    Ahrgus Navarro
    5

    I can not thank Auto House Tempe enough for all they did for me. Purchasing a vehicle with them was exceptional and I commend them for their stellar customer service. Special thanks to Ashlyn who made the entire process a delightful experience. From the day I first expressed interest in purchasing a vehicle with them, Ashlyn was very proactive and caring making sure that I felt taken care of and heard. She worked with me and continued to advocate for me ensuring that I got the best deal possible and she made sure I drove home in the right vehicle. Thanks again for all Ashlyn!!!

    D

    Diane Higbie
    5

    Ryan Hughes was great to work with. Autohouse bought our car at an honest price. Would highly recommend for selling your car with ease.

    M

    Matt Leonard
    1

    One of the shadiest dealers around. They sold me a warranty and everytime I brought the car in they told me nothing was wrong. I finally took it to a mechanic on my own dime and was able to get things worked on and reimbursed from the warranty company. Must have had at least 6 waranty related items fixed, but they wouldn't They do not actually checkout the vehicles before they sell them either. One of the surprises I got with my purchase was a dented drive shaft. They are in cahoots with a shady financer as well as a repo company all located in the same spot. They prey on people in tough circumstances and then count on them failing so they can sell the same vehicle multiple times. Watch out for date street capital and Autohouse. Do not give this company your business. You will regret it.

    Response from the owner

    Hello, our records indicate you purchased and last serviced your car with us in 2020. We do take reviews very seriously and wish you had contacted us sooner so we could have tried to rectify the situation when it first occurred. Please contact us at [email protected] if there is anything we can do at this time.

    T

    Tarissa Donovan
    5

    100% would refer anyone to this location! I dealt with Alexxys and she was simply amazing and I’m glad I had the pleasure to work with her! They have over 500 vehicles to choose from and will show you almost every single one of them!!! Thank you for all the amazing things you guys had to offer and for the help y’all offered

    B

    Ben
    5

    Bought my first new car from Charlie and he spent almost all day with me and he was very accommodating with test drives and questions and even bought me pizza! 10/10 would recommend buying a car from Charlie!

    J

    Jasmine K
    5

    I came in alone as a young female, so this whole car buying process has been STRESSFUL. Anthony T didn't put that stress on me, was very respectful, and made me feel like he really had my best interests in mind. I believe he has daughters close to my age or a bit younger so that helped, he spoke about them a bit. I felt like he was geniuely interested in finding me a good car instead of making the big bucks and pulling one over on me. I didn't end up finding a car I liked here but that was because of my budget & pickyness of features. I highly recommend Anthony T at Auto House.

    L

    Legendary BrozZz
    5

    Tayler Steen was a great help with finding the perfect ride for me. Made everything clear with no confusion and answered all my questions. She is very patient and understanding when it comes to all the details. Also very knowledgeable when it comes to other cars and their efficiency. She made the process of getting a new car very smooth and stress free which is hard to do. Thanks again Tayler!

    K

    Kosi Uchendu
    5

    Was soo easy getting my car with Auto house, my credit was not so great but I got my car with 0 down payment. They just the best . Will recommend 24/7.

    Response from the owner

    We hope you're loving your car!

    S

    Sean Meer
    5

    Tate Fisher is an exemplary man. Very professional, and did an amazing job with me. I would recommend Tate, without reservation, to all of my friends and family.

    J

    Jonnie Viraphol
    5

    Great way to buy a car, no hassle, no haggling, no sales guys. You get what you ask for at a great price. Had the pleasure of dealing with Antoine and Tracy specifically and they guided me through the loan and purchase process smoothly. They even found my "unicorn" vehicle in under 2 weeks(White Tundra w/ 8ft bed). If there is anything you are looking for or even think you don't qualify, give them a try. They have amazing communication and have been in the business for years, they have great resources and networking so if anyone could find what you want these two can.

    C

    CARLOS FRANCO
    5

    Great place! Everyone was friendly and helpful. Sean help me and my family find a perfect fit. Thank you guys!

    A

    ANATTA Sounds
    5

    Reid helped me sell my car at the price I wanted in a timely manor. This kind of service is rare in todays world. What a wizard! Thanks Reid.

    C

    Carrie Finn
    5

    Mike Palmer was a pleasure to work with. He was very informative and patient. Nothing was hidden and all information was thoroughly explained. Highly recommend working with Mike Palmer

    A

    A2zcruisers cruising Arizona
    5

    Shout out to Auto House 'Ryan' from A2zcruisers Cruising Arizona .. Great place Great people,,, You guy's Rock

    B

    Bridget Kiley
    5

    Great experience! Fast online response by Anthony. Then when I came in Ashlyn was awesome. Next day I came back with my husband the following day and Danny(AKA PC) was very excited to give everything he had. I think we made him sweat a little more than normal. But he kept his stamina up for the whole deal!!! We test drove about 6 cars and decided to trade in both and buy two "new" trucks. Jack was great and really motivated with Danny (PC) to give us a pleasurable experience. Our deal was not normal. But everyone did a great job makinh it a very enjoyable day! Thanks! Ashlyn... you missed out on a great day! Thanks everyone!!!!!!!!

    K

    Kosi Uchendu
    5

    Was soo easy getting my car with Auto house, my credit was not so great but I got my car with 0 down payment. They just the best . Will recommend 24/7.

    Response from the owner

    We hope you're loving your car!

    A

    Alyssa Rae
    5

    Thanks to Jack, Alexxys and Anthony I was finally able to purchase the car of my dreams! They worked so hard to find me the jeep I wanted and I couldn’t be happier! Thank you so much!

    M

    Mary Frances Carolan
    5

    Great experience! Knowledgeable staff who are very professional, helpful and made sure the whole process went effortlessly.

    r

    ronnie krug
    5

    Oscar R. was very helpful. He went above and beyond. Answered all my Questions I Had which was a-lot and he was very patient with me. 5 stars X

    S

    Shawna Toms
    5

    Thank you Mike for all your dedication and hard work! I appreciate everything you did to get us in a new car!

    D

    Damien Bradley
    5

    Oscar was absolutely amazing to work with! He worked with me to get me the best deal he could an iam so thankful!

    H

    Heather Bridenbaker
    5

    Thank you Oscar you made this car buying experience very easy! I’m so glad we came back! Thank you!

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    FAQs

    • 1. How Can I Locate Auto House Tempe?

      You can contact Auto House Tempe via +1 480-966-3787. You can use our online platform to get instant loan quotes as well.
    • 3. What Loan Services Can I Get From Auto House Tempe?

      Auto House Tempe provides following services: '
      • Car leasing
      • Financing
      • Negotiation services
      • Air Conditioning Repair
      • Auto Repairs
      ' Learn more information about Auto House Tempe.
    • 5. Is Auto House Tempe An Agency Or A Lender?

      Auto House Tempe is a Auto broker that accepts all kinds of loan requests including online installment loan services. In addition, iPaydayLoans, as an online loan service platform, can connect our customers with our network of lenders to get easy and fast online loans.
    • 2. Where Can I Find Auto House Tempe?

      Auto House Tempe is located at 360 S Smith Rd, Tempe, AZ 85281, United States. You can look for their store address on the map software and pay them a visit right now.
    • 4. How Can I Obtain A Loan At Auto House Tempe?

      You can submit your loan request on their website. If you need other financial support, you can always visit iPaydayLoans to explore more options.
    • 6. What Will Happen If I Can't Repay My Loan?

      You should contact your lender if you have trouble performing repayments. Your lender may adjust the repayment due dates for you to fit your financial situation at the moment. Visit our online platform to learn more information if, for example, you defaulted on your online title loan services.
    • 7. Can I Get Loans With Bad Credit from Auto House Tempe?

      Yes, it is possible to get loans with a low credit score such as online personal loans from them. You can contact the loan service providers for detailed information regarding loan requirements. You can also visit our online loan platform to get instant loan offers with friendly requirements.