Atlantic Union Bank Forest Hill Ave, Richmond
+1 804-560-3700
https://locations.atlanticunionbank.com/ll/US/VA/Richmond/9027-Forest-Hill-Ave
9027 Forest Hill Ave, Richmond, VA 23235, United States
Atlantic Union Bank Reviews
S
I purchased shares of stock in AUB recently. I wanted to deposit $2500.00. They wanted to put a 5 day hold on my deposit claiming it was to protect me. The hold is designed to protect them. There is no protection for me as their customer. As a stockholder, it gives me and the bank protection. They wanted me to sign a paper protecting them in case I forgot about the 5-day hold. Again, they stated this is to protect me. Since their position was confusing, I had them give me back my check. I made a transfer to AUB as a deposit to open a checking account. The transfer took several days to be taken from my other bank. Terribly slow. I set up the mobile application and made a deposit. I checked my mobile application this morning and my account is on hold. Have I made a mistake? Should I be looking at other banks or assume the teller was misinformed? I went back to the branch and talked to the head teller. There are some changes in the system causing some misunderstandings. hat is resolved. A more accurate explanation of the 5-day hold will be given to the tellers. Meaning, the hold protects the bank and the customer.
Hello Samuel, Thank you for taking the time to share your review. I am sorry to hear that your recent experience was less than a 5-star experience. I have forwarded your concern to the appropriate group to research. Since this is not a secure channel to locate or maintenance account information, would you be able to contact our Customer Care Center at 800-990-4828 to discuss the details of your concerns? I hope this helps! Thanks-Maiya
D
I was in this branch this morning making a business deposit and was extremely impressed with the friendliness of the staff. I was especially impressed with a young man, that has waited on me before, that I stopped and chatted with today. What a friendly and professional group! I enjoy doing business at this branch.
Hi Daniel, thanks for sharing. We're very happy to hear of such a wonderful branch experience. I'll make sure they get your message.
r
Friendly and Professional Rreat place to Bank!
Hi Robert, thank you for the 5 star review and the feedback! We appreciate that you took the time to share this regarding our Bon Air location and will be sure to share this with that team. Have a great day and stay safe! - Leah
R
Very friendly and knowledgeable group of representatives. Always provide the assistance I need in a professional and accommodating manner. A special thanks to the nice woman that served me at the drive-through yesterday. Quick, efficient and gave me a pen when mine ran out of ink! I hope to return the favor soon.
Hi Richard, thanks for sharing this great review and for the 5 star rating! We are so glad to hear that our Bon Air branch is providing such excellent customer experience. I will be sure to share this with that team! Thanks again and have a great day! - Leah
R
They are very helpful and will get in and out so you can go about your day. This location has very "hometown bank" vibe to it.
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FAQs
1. How Can I Contact Atlantic Union Bank?
You can give them a ring by this phone number +1 804-560-3700. Or you can go to their website and fill out the loan form online.3. How to Apply for a Loan at Atlantic Union Bank?
You can go to their website and fill out the loan form online. If you are looking for payday loans, you can turn to iPaydayLoans for more details.5. What to Do if I Can Not Repay My Loan?
You can consult with your lender if you are struggling with the monthly payments. Different lenders have different standards to deferred payment. It is advisable to read carefully before signing the loan agreement.
2. What Is the Location Of Atlantic Union Bank? How Can I Access?
Atlantic Union Bank is located at 9027 Forest Hill Ave, Richmond, VA 23235, United States. You may simply check the map and locate the easiest way to access it.4. Is Atlantic Union Bank an Agency or a Lender?
Atlantic Union Bank is a Bank. To make things easier, iPaydayLoans enables you to get access with a wide range of reputed lenders over the internet. You can turn to our site to secure a personal loan online with no credit check.6. Does Atlantic Union Bank Offer Loans With Bad Credit?
Yes, but if you want to higher your chances of getting a bad credit loan, you can turn to our broker service! Just turn to our online service to get a long term installment loan even with your low credit scores.