ATC Income Tax - Virtual Center Point Pkwy, Center Point

The lady was very informal ,respectful and knowledgeable about her job. I have referred a few of my friends to ATC to get their taxes done. I believe I made a great choice by filing with ATC hopefully build a long term friendship in business. Thanks ATC for filing my tax return😊

My experience was great! Made my appointment online...walked right in with no wait and was approved for a loan that day! And on top of that they had great customer service.

I went into ATC Income Tax on 01/26/19. The location in Center Point, AL. I only had one W2, one final check stub and a 1099. I was informed that I could not get my return completed until I bring in all my W2s, but I could get an upfront loan up to $600 and could possibly qualify for a refund advance. Sabrenda Martin put my information in the system and then informed me that I qualify for for $300 upfront but can only get $150 because I didn't have all my W2s and that when I come in with all my W2s I will get another check for $150. I returned to the Center Point location on 02/05/19 and I received a 2nd check for $150. I received a call the following day saying that i qualified for a refund advance of $954. On 02/11/19 the check that was given to me on 02/05/19 was returned to my bank for NSF. I went to the location and Sabrenda spoke with someone over the phone, I gave a copy of the check and she told me to return the next day and they will print me out another one with and extra $50 for inconvenience. I returned the following day and she printed me out another check for $200. Then on 02/21/19 the $200 check was returned to my bank. I went to back to the location AGAIN and Sabrenda was no longer working there. I don't remember the young ladies name but she took a the check and said she will forward it. I received a call for Tesfalem Woldeselassie and was told that I will receive my money back. He sent the money through Cash App, one in the amount of $235 and another in the amount of $ 145.That was a total of $380. I was semi-satisfied with this outcome, until I mobile deposited a check into my account. Since having these 2 checks bounce on my account I have to wait to have funds made available to me. Whereas, I could normally have at least half the fund available to me, now I have to wait a full 7 days to have any funds made available me. I have been with my bank for 5 years and because of ATC my good-standing has been disrupted. Then i find a complaint with the BBB and they never bothered to respond! Next stop IRS

The new manager is very professional and Awesome she really great at what she does. i would recommened everyone to go see her at the centerpoint location . im a tax preparer but i would rather for her to do my taxes every year

ATC provides unparalleled service and commitment with trained staff that’s knowledgeable and Professional.

You WON’T be disappointed if you go see them for your tax preparation inquiries & needs! The manager over the Bessemer & Centerpoint locations is VERY professional & has great customer service skills! You can tell the company & employees care about their clients!!

My experience at ATC INCOME TAX was great ! , I got my cash advanced loan with in 30 minutes. Very great professional place i would recommend everyone to file their taxes there ! I

Excellent service very polite and professional got me in and out without a problem. I enjoy great management thank you ATC for Mrs. Everheart she was a pleasure to file with.

I made the best choice going to ATC Income Tax. The customer service was great and the staff was very respectful and appreciable!!

Great customer service. Instant loan approval and short wait time.