Associated Bank S 76th St, Greenfield

I called the open a business account. Literally after 10 phone calls nobody would answer the phone. So I called another nearby bank, talked to a human being who answered after 2 rings and went in to open an account there. At least Associated was honest from the very beginning as to what their customer service would be like. Thanks!

I have been working with Associated Bank for a number of years and of all the banks I have worked with I must say they are great and the manager, Cynthia Gonzalez of the office where I conduct my business is the best of the best. She provides the bast in customer service.

Tried getting a mortgage loan. Submitted my documents. Loan officer sent back email asking for same documents and reasoning for everything plus a quote of how much I could get. Went some where else and got almost double what she quoted

Waited wayyyyy too long and drove off.

Ok so I got overdrafted and it was my fault, I went into the bank and had them turn off any overdrafts. Months later, today, I get my receipt and I am OverDrafted. I call customer service and there response is, “it’s a subscription based payment, we can’t stop that, unless you have no balance or it’s too much.” So your saying you can’t block any O.D. Unless it’s coming out of your pocket or can’t they can benefit from it... I’m leaving for the military within the month, I don’t want to come back to 2000$ in overdraft fees and subscriptions I didn’t use and don’t know the passwords to. His response was “cancel your debit card”, well sir I will cancel my debit and my account because I only have use for a debit. $35 O.D. Is nothing, it’s the point that they could care less about your money until it hurts them. Liked the locations and staff were mostly friendly but what’s a bank you can’t trust...

I have been with Associated for over 20 years (opened an account with First Financial back in 1995). Solid. Dependable. Friendly. Branch manager in Greenfield, Cynthia Gonzalez, does a great job of making me feel valued.

Friendly and professional. I am 100% satisfied with Associated Bank.