Arvest Bank N Walton Blvd, Bentonville

Arvest bank is convenient when it comes to having a checking account because of how many ATM and branch locations there are in the area. However, after having a mortgage loan through Arvest and then going through the process of a personal loan just to be declined with a 690 credit score, I wouldn't recommend them for any loan process. Escrow account was always screwed up. They were either sending us a refund for over paying or raising our mortgage payment to pay in extra for underpaid escrow. Back and forth. The personal loan was declined due to "limited credit history". Not sure with a good credit score and positive payment history why they can approve a $140k mortgage but not a $6k personal loan. My advice is for anyone looking for a loan, to use a bank that is easier to deal with and uses business practices that make sense.

I really enjoyed banking at this branch. Very enjoyable experience. Mary Howell is such a amazing person she is prompt and very polite. She does amazing at getting things done and puts a smile on your face. With her working for arvest she will make that bank a success.

Closed my account for something ridiculous seems like others are having a problem with them as well. But Mary and ken were both very kind to me they get 5 stars the organization gets no stars.

I will not return to this branch. Employees were very rude when I tried to get foreign currency and did not know the process.

I thought banks could get no worse than Chase and Wells Fargo but alas I was wrong. When I set up the account they put my ss# in wrong which meant my debit card didn’t work. When I asked them to fix it they said I needed to come back and prove that the social security number I put on the application was mine bc they input it wrong to begin with. I did this and figured the solution was done. Then I transferred my paycheck to that account but they had closed my account. I was told they would send it back to the bank I sent the money from. Called a week later and they said I need to come and get a check. This was during the great snow storm and we needed the money. I did finally get my money after about 30 minutes waiting time. We. Will. Never. Go. Back.

Incompetant. They don't seem to know what they are doing unless you want to do a simple deposit or use the ATM. Went in to do a wire transfer and after a few minutes, someone came and sat opposite me and hacked away of their computer for a while, saying nothing. When I checked if they were attempting to help me with my wire transfer request, he said he'd never done one before, and couldn't get logged on to the computer. It seems someone else knew how to do a wire transfer but for some reason couldn't help me..... I gave up and went to another branch. This is the second time we have had a poor experience there. Suggest you skip this location and go to the Walmart SuperCenter, just a mile south which has an Arvest branch inside.

Really not a task to go to the bank because the staff is so nice. Got help from Robert Keller. Affable guy

Very friendly and have had nothing but great customer service.