Amscot - The Money Superstore W Colonial Dr, Ocoee

Person working by herself on 5/31/22 @ 4:47pm decided to skip me because I was counting my money for a money order after waiting 3rd person in line and someone walked in after me. I was waiting patiently in line also even though she was working as slow as a turtle.

Got to the store at around 5:30 today waited for a little bit for someone to come out to assist. I figured if I called the store someone would come out to answer and see there’s people waiting. It’s 6 now and everyone’s still waiting. If there’s no one on site why not close the store.

I just went in to change money for my store next door and the guy was in there giving me attitude for no reason and cuz I was in a rush he said it was a courtesy that I didn’t say something nice back to not come back to change money there again witch is very rude and I did not like that service there

I can have free money orders.

Does what you need it too, service is nice and generic but incredibly slow. I've been here 3 times now and each time I've had to wait more than a half hour just because I'll fill fill out my paperwork and end up wait and waiting for someone to come and help me with the next step. The employees are all helping more than one customwr and would often forget what we were doing. They're doing their best, but obviously understaffed. If you need to make a visit here, give yourself at least an hour here.

Poor costumer service, I called at 12:30 PM and same female put me on hold 3 times in a row and hung up on me... 4th time I called she picked up and asked me what I needed and before i finished she cut me off and asked for my social and all my info and as soon as I extended my cash advance due date she hung up on me.. very very rude...

This location is always understaffed and the employees ask the customers to step up to the window but cannot remember who was first. Poor customer service!!!