Allegacy Federal Credit Union Battleground Ave, Greensboro
+1 336-830-8600
https://www.allegacy.org/locations-atms/battleground-financial-center/
3314 Battleground Ave, Greensboro, NC 27410, United States
Allegacy Federal Credit Union Reviews
R
I love my the customer service. I've never had a problem with the staff at the battleground location. I go in or now drive up and just chat away and forget about what I came for!! 😀They always call when they feel that my atm card has been compromise. I love my credit union!
We love hearing from our members and appreciate your business and for taking the time to share your experience. Please let us know if there is anything else we can do for you. Thank you for choosing Allegacy
B
No different than anywhere else. I've always heard good things about CUs, but my experience here has been less than positive. When our loan is paid off, I will be done with Allegacy. UPDATE: Even though I am not subject to backup withholding, Allegacy insists on deducting backup withholding from my account. Allegacy insists that they received an IRS request to withhold tax from my account. Yet when I asked for a copy of this request they were unable or unwilling to provide it. I am not subject to backup withholding. I have 8 other accounts at 6 other financial institutions, none of which have backup withholding deducted.
Thank you for your feedback, Bill. Doing the right thing for our members is at the core of what we do and we regret your experience did not reflect our values. We would like to have a manager look into your situation further. If that would be acceptable to you, please email us at [email protected].
T
My experience with credit unions in the past have been ones where the CU treats you as though you are important. I've always had great experiences in the W-S Allegacy location which is where I also opened my account. But every since the Battleground location has opened, my experiences have been very different and not great ones. The branch manager is very stand offish and when needed acts as though she cannot be bothered. The 1st couple of times I experienced this, I brushed it off and chucked it up to her being a very busy woman. But the 3rd time I encountered her was when my son was about to go to college and there was no one there yo assist us with opening his acxount but her. She was very "closed off" and even my son after leaving said, "Gosh, she was in a bad mood." She rushed through the papaerwork and when we needed to ask a question, she sometimes vague in her answer. She didn't give us a timeframe for when we would receive his card. As we were leaving, I'm I'm glad I thought to ask. Months later, I called to ask questions about a new car loan and yet again was made to feel like she didn't want to be bothered. As a member, I don't feel valued by this bank and have since begun looking into opening an account with another financial institution.
F
The whole process took a lot of time, discussed everything and they told me the details but at last step they refused. They should have told me on very first day that they cannot do it. If you want to waste your time with zero result, this is a good place
Thank you for your feedback. Member experience is very important to us and we regret that yours wasn't what you expected. I'll pass your comments to our management team so that we can evaluate our current processes to determine how we can improve.
C
Avoid. Lack of automation cause inconsistent customer support (eg different answers depending on who you talk to). Two months of no resolution to log in issues.
Thank you for your feedback. This is not the experience we strive to provide for our members. I have escalated your comments to our management team. Thank you for letting us know.
V
Total waste of time . . . They were 10 minutes late to open the door and lied saying that their coworker was "working the drive through". Funny, bc she walked in the front after parking her car . . . so where exactly was she working the drive through??? Also I brought in our welcome letter from our apartment complex along with car insurance proof with our new address. The lady "helping" me didn't even bother reading the documents when I showed them to her. Due to their poor service they just lost not only our business of cashing a check from selling our house but also with any loans that we may need in the future.
Thank you for your feedback, Victoria. A positive member experience is very important to us. I will personally contact our management team to let them know of your concerns. If you would like to have someone contact you, please email [email protected] with a good time to reach you. Thank you again for bringing it to our attention.
M
I initially opened my Allegacy account as just a trial, to compare with my bank. After a few months I closed all of my other accounts and do all of my banking with Allegacy. This branch has some of the friendliest people I've met in any business, and they actually make it a pleasure to do business with them. There is rarely ever a wait, and there's free Keurig coffee and cookies for you to enjoy. I wish they had more branches in the Triad!
I apologize for the delay as I am just now seeing this. THANK YOU! We appreciate you!
L
The service on person and over the phone are exceptional. I would recommend Allegacy to anyone needing a bank
We love hearing from our members and appreciate your business! Thank you for taking the time to share your experience. 😀
K
I have always had a wonderful experience at any Allegacy I have visited, but especially at this location. Thank you guys for your wonderful customer service!
Krysta, we love hearing from our members and appreciate your business, and for taking the time to share your experience. Please let us know if there is anything else we can do for you. Thank you for choosing Allegacy!
M
Been there 3 times because a guy i contract with banks here . Always rude and ack like you are bothering them when they are waiting on you its no way I would ever back here
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FAQs
1. How Can I Locate Allegacy Federal Credit Union?
You can contact Allegacy Federal Credit Union via +1 336-830-8600. You can access our online loan marketplace to submit your loan request as well.3. How Can I Apply For A Loan At Allegacy Federal Credit Union?
You can fill in our easy-to-use online form on their website. If you need addition financial assistance, you can always check out our website and choose between various loan options to get a payday loan.5. What Will Happen If I Am Not Able To Pay Back My Loan?
You should contact your lender if you have trouble repaying your loans. Your lender may adjust the repayment due dates for you to cope with your current repayment ability. If you default on your title loans online, you may lose the possession of your vehicle.
2. Where Can I Find Allegacy Federal Credit Union?
Allegacy Federal Credit Union is located at 3314 Battleground Ave, Greensboro, NC 27410, United States. You can look for their store address on the map software and get the support you need from them without any hassles.4. Is Allegacy Federal Credit Union An Agency Or A Lender?
Allegacy Federal Credit Union is a Credit union that accepts all kinds of loan requests. You can visit our online platform to get various loan services including online installment loan services. In addition, iPaydayLoans, as an online loan broker, can connect our customers with our panel of partner lenders to get loan offers with competitive rates and terms.6. Can I Get Loans With Unpleasant Credit Background from Allegacy Federal Credit Union?
Yes, it is possible to apply for loan without bad credit such as online personal loans from them. You can contact the lenders for detailed information regarding loan requirements. You can also visit our online platform to get instant loan quotes with bad to no credit.