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Credit union

Align Credit Union Hale St, Lowell

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3.5
Closed
Wednesday8:30AM–4:30PM

(800) 942-9575

http://aligncu.com/

87 Hale St, Lowell, MA 01851

Apply Online

    Align Credit Union Reviews

    l

    lynn kelly
    5

    If you want a genuine person to deal with, make sure to see Soleil (I’m sure I’m spelling her name wrong) . She will treat you with class and respect with a smile the moment you walk in. She will go places in life. Align is fortunate to have her as an employee

    p

    pitdogfamily
    5

    My bank for over 10 years. Love it

    C

    Christopher Campbell
    1

    Feels like a failing credit union. Only has a drive through atm, which seems to be down often. Recently closed a popular branch. I would avoid like a dumpster fire that's burning diapers.

    Response from the owner

    Christopher, we apologize if the closing of our branch at the Cross Point Towers has inconvenienced you in any way. For Members in the Greater Lowell area, we still have a branch located at 87 Hale St (1.6 miles away from Cross Point Towers). Also 4 out of our 5 branch locations have Drive Thru access, which opens 1 hour earlier than our normal hours (Drive Thru access available in Lowell, Haverhill, Danvers, and Amesbury). If none of those options are convenient for you, we also offer a robust suite of eServices including Online Banking, Mobile Banking, Telephone Banking, Mobile Remote Deposit, Bill Pay, Pay People, and more. https://www.aligncu.com/personal/eservices.php If you have any further questions, please contact our Member Care Center at (800) 942-9575.

    T

    Ti Smith
    2

    Good bank, loan department is a bit shady at best. They have been investigated by the state AG's office before for bad practices and such.

    S

    Sophonn Vann
    1

    Bad customer service my father he doesn’t speak English looking for someone who can help him with the Khmer language the lady who work there is so rude and talk bad about customer behind his back no professional we don’t want go back to that bank anymore

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    Todd
    1

    Very poor customer service, I have been a customer since 1990. Over the years Align credit has endured many changes, names, policies and service changes and I stayed. But I have to say in recent years I have experienced very poor customer service and poor follow up on Multiple occasions. I've also had issues in the past with, online Banking, Credit cards not functioning correctly, holding Payments. The credit union is owned and supported by its members and I believe they have forgotten that. I'm sad to say You should not allow them to manage your funds or credit needs as you will be repeatedly disappointed. I've already moved else where with another credit union so I understand and see the difference in quality and customer service. If your having or had problems at Align Credit union your not alone.

    Response from the owner

    Hello, Our priority at Align is to provide our Members with beneficial products & services, as well as superior Member Service. We thank you for your loyalty since 1990 and apologize for any frustrations you may have. We are always willing to discuss this further; please contact our Senior Vice President of Operations, Sandy Lamplough, at 800-942-9575. Thank you, The Align Team

    J

    Jacqueline Cano
    1

    Ridiculous charges for insufficient funds and even after explaining why it doesn't matter they don't refund. They love to take your money!! Horrible customer service. Definitely moving to an honest bank!

    A

    Alex V
    1

    I had a terrible experience with the commercial loan department. They were unresponsive and senior loan management made promises they were not willing to honor. I will never do business with this bank.

    B

    Benjamin Levy
    5

    Great service (and good rates). They treat you like a human being, not a number.

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    FAQs

    • 1. What Is the Contact Information of Align Credit Union?

      You can call Align Credit Union via (800) 942-9575. You can fill in our easy-to-use online form to submit your loan application as well.

    • 3. How Can I Request A Loan At Align Credit Union?

      You can submit your loan request on their website. If you need addition financial assistance, you can always visit our online loan platform and choose between various loan options to get payday advance loans.

    • 5. What Will Happen If I Am Not Able To Pay Back My Loan?

      Please contact your lender if you have issue paying your loans. Your lender may adjust the loan plan for you to cope with your current financial status. If you default on your online title loans, you may lose the ownership of your car.

    • 2. What Is the Location Information of Align Credit Union?

      Align Credit Union is located at 87 Hale St, Lowell, MA 01851. You can look for their store address on the map software and get the support you need from them without any hassles.

    • 4. Is Align Credit Union An Agency Or A Lender?

      Align Credit Union is a Credit union that accepts all kinds of loan requests. You can check our website to get various loan services including online installment loan services. In addition, iPaydayLoans, as an online loan marketplace, can link our customers with our online partner lenders to get loan offers with competitive rates and terms.

    • 6. Can I Get Loans With Bad Credit from Align Credit Union?

      Yes, it is possible to apply for loans without perfect credit score such as personal loans online from them. You can contact the loan service providers for detailed information regarding loan requirements. You can also check our website to get instant loan quotes with bad to no credit.