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ACE Cash Express Montwood Dr, El Paso

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4.6
Closed
Thursday10AM–7PM

+1 915-856-9973

https://www.acecashexpress.com/locations/texas/el-paso/269

12135 Montwood Dr Ste 103, El Paso, TX 79936, United States

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    Financial services offered through banks aren’t right for everyone. At ACE Cash Express in El Paso, Texas, they offer or make available a variety of products and services designed to help their consumers. The financial products and services they offer or make available include check cashing, bill pay services, debit cards, MoneyGram money orders, MoneyGram money transfers, ATM services, short-term loans, and title loans. If you need cash for emergency expenses, you can apply for a loan in one of their stores. Visit their loan store to cash a check, pay a bill, and more. They here to help.
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    Services

    • Bill Paying
    • Business Check Cashing
    • Business Loans
    • Cash For Gift Cards
    • Flex Loans
    • Installment Loans
    • Line Of Credit
    • Money Orders
    • Money Transfers
    • Payday Loans
    • Personal Check Cashing
    • Signature Loans
    • Tax Refund Check Cashing
    • Title Loans
    • Ace Cash Express Services
    • Atm Services
    • Auto Loans
    • Auto Repair
    • Car Repairs
    • Cash Withdrawals

    ACE Cash Express Reviews

    S

    Silver
    5

    Just left the store a few hours ago and I can personally say the review left by Bishop Paul N. Vincent is completely untrue. I witnessed the interaction between he and Veronica and she was nothing but kind and patient with his outrageous attitude. Veronica remained calm and merely reiterated fair and concise store policy while the man continued to be rude and insulting. Immediately after she helped me out and gave me outstanding customer service while being quick, courteous, and professional. I highly recommend this place so long as following basic solid instructions is something that's not hard to grasp for you.

    Response from the owner

    Thanks so much for taking the time to leave us this terrific review, Es! This is the feedback that we love to hear. Please come back to visit our associates at 12135 Montwood Dr Ste 103 for check cashing or money transfers soon!

    c

    carlos chavez
    5

    Valeria the branch manager was very helpful and very friendly. Helped me out and explained the process very well. Highly recommend if you’re looking for a place to cash a check instantly or looking for a direct deposit. Went to other check cashing locations and didn’t get the help I needed. Went to Ace Cash Express and Valeria made sure I got my check cashed.

    Response from the owner

    We’re glad that we could help you ACE the day with your check cashing, carlos! Thank you for being our consumer and for telling us about your positive experience at our store in El Paso. We look forward to your next visit - and don’t forget we offer bill pay and money transfer services, too.

    J

    JOSSUE DAVID Vazquez
    5

    Well everytime I go get my checks cashed I'm always greeted by Valeria with a big smile and a hello. She's always been consistent with her smiling and her greetings. Her customer service is excellent thank you

    Response from the owner

    Thank you so much for taking the time to leave us this kind review, JOSSUE! We value and appreciate you for being an ACE consumer.

    A

    Ada Sanchez
    5

    Valeria has been such a big help with everything. Great customer service and such a wonderful spirit. If anything this is your girl.

    Response from the owner

    Ada, thank you so much for taking the time to share this feedback with us. We're happy to hear that you had a great experience at our store in El Paso. Please visit us again soon!

    a

    arika gutierrez
    5

    Veronica had super fast and efficient service. She was informative and direct! Fantastic customer service. Would definitely recommend!

    Response from the owner

    Thanks so much for taking the time to leave us this terrific review, arika! This is the feedback that we love to hear. Please come back to visit our associates at 12135 Montwood Dr Ste 103 soon!

    T

    Tristen Arroyo
    5

    Marisol Ramirez is a life saver! She got me in and approved right away. Amazing customer service and an amazing friendly personality 👏 🙌🏼

    Response from the owner

    We’re glad that we could help you ACE the day, Tristen! Thank you for being our consumer and for telling us about your positive experience at our store in El Paso.

    A

    Anita Davidson
    5

    Veronica was very nice and professional. I was not able to send a bill payment through western union but veronica was very very helpful and was able to send it for me

    Response from the owner

    Thank you for using our bill pay services at our El Paso ACE Cash Express store. We strive to provide outstanding service every day. Consider learning more about the other products and services we offer, including ATM services and MoneyGram money orders.

    T

    Tanya A Lopez
    5

    Center Manager Valeria Miramontes made my first experience with ACE Cash Express welcoming and delightful. From the get go, despite the hectic environment from what seemed to be like a rush, Valeria, was kind, courteous and, most importantly, demonstrated to be very knowledgeable about what she was doing. Her knowledge did not limit her to be of sole benefit to ACE but to her customers. I felt an immediate interest from her in finding the best solution to my financial issue and I noticed that service extend to all of her customers. I will be coming back and I am sharing my experience to all my loved ones and whoever is reading this just in case you're lost in your finances and looking for good help navigating your way. 20 out of 10 for sure!

    Response from the owner

    We’re glad that we could help you ACE the day, Tanya! Thank you for being our consumer and for telling us about your positive experience at our store in El Paso.

    T

    Toni Miramontes
    5

    Valeria miramontes explained my loan guidelines and how to pay with the less interest possible. I really appreciate her desire to help the customer happy. She was very professional. And quick

    Response from the owner

    Thanks so much for taking the time to leave us this terrific review, Toni! This is the feedback that we love to hear. Please come back to visit our associates at 12135 Montwood Dr Ste 103 soon!

    C

    Cassie R. Oliver
    5

    Vero and Valeria at this location were extemeely helpful and cooperative. I came to buy a money order and the service was outstanding. Fast and friendly and I really appreciated the fluidity of the service. I never write reviews, but had to for this one. Will always come back!

    Response from the owner

    Thank you for sharing about your money order experience at our ACE Cash Express store in El Paso. We strive to provide outstanding service every day!

    L

    Lesley Huerta
    5

    Valeria’s Customer service was amazing. I went in to get a money order and she was so polite and friendly. Made a great impression in behalf of ace cash express . I will definitely be returning.

    Response from the owner

    Hi Lesley, thanks for making our day with this awesome review about your check cashing experience! We strive to provide an excellent experience to every consumer who visits one of our stores, and we’re happy to hear that we achieved that with you! Please visit us at 12135 Montwood Dr Ste 103 again soon – we’re here to help!

    A

    Armando Marquez
    5

    Valeria has great customer service,will continue to do business at this Ace Cash express only.

    Response from the owner

    Thanks so much for taking the time to leave us this terrific review, Armando! This is the feedback that we love to hear. Please come back to visit our associates at 12135 Montwood Dr Ste 103 soon!

    M

    Matt Aguilar
    5

    Marisol was of great assistance. Helped me do what another location was not capable of. 🧠

    Response from the owner

    Your review made our day! Thank you for visiting our ACE Cash Express store at 12135 Montwood Dr Ste 103! We strive to provide a 5-star experience, and we’re happy to hear that we achieved that.

    C

    Chelle Lopez
    5

    I went to Walmart, Bank of America, and Capital One and none of them would cash my money order. Here, Valeria, was so nice, patient, and very helpful. Finally got the money order cashed and rent paid. Thank you!! :)

    Response from the owner

    Thank you for sharing about your money order experience at our ACE Cash Express store in El Paso. We strive to provide outstanding service every day!

    A

    Angie Politz
    5

    Marisela was awesome, she help me out with such good customer service. Her attitude is the best and explained everything to me.

    Response from the owner

    Hi Angie, thanks for making our day with this awesome review! We strive to provide an excellent experience to every consumer who visits one of our stores, and we’re happy to hear that we achieved that with you! Please visit us at 12135 Montwood Dr Ste 103 again soon – we’re here to help!

    J

    Jackie
    5

    Such a pleasant experience! Marisela has great customer service to offer. She took the time to answer all my questions in a very professional matter. I will definitely come back again. Thank you!!

    Response from the owner

    Jackie, we appreciate your feedback and want to thank you for continued support of ACE Cash Express. Be sure to check out the MoneyGram money orders or bill pay services we offer next time!

    B

    Bishop Paul N. Vincent
    1

    I’ve been using this service for years now without much issue, but today’s visit & service by one Veronica is so disappointing. What an attitude she has, all in the name of “doing my job”. If this type of staff/ service continues in this business, I bet they’ll be losing lots of customers & I’d be the first to go elsewhere! To say that today’s customer service I got here is poorest customer service I’ve gotten anywhere, is even a compliment. What a saucy attitude & very poor customer relation she has! Gosh!

    Response from the owner

    Bishop, we sincerely apologize about your recent experience at our ACE store in El Paso. If possible, we would love an opportunity to make things right. Please email us at [email protected], so the Regional Vice President can discuss your feedback further. Thank you for being an ACE consumer!

    M

    Maggie Cahow
    5

    Wow! Veronica from montwood location was so freaking amazing!!!! I love meeting kind people that help customers so much!!! I have to bring her a gift! She really saved us! Walmart gave us so much trouble cashing my brothers check and she went above and beyond to help us out and even stayed passed closing time, wow just wow!! I’m definitely recommending everyone I know to come see Veronica! Thank you again!

    Response from the owner

    Hi Maggie, thanks for making our day with this awesome review about your check cashing experience! We strive to provide an excellent experience to every consumer who visits one of our stores, and we’re happy to hear that we achieved that with you! Please visit us at 12135 Montwood Dr Ste 103 again soon – we’re here to help!

    C

    Crystal Hicks
    5

    We had a pleasant experience with Marisol Aguilar, her customer service is something that is hard to find these days. She was very friendly and after our experience we will definitely be recommending this establishment to friends and family! Thank you Marisol!

    Response from the owner

    Thank you so much for taking the time to leave us this kind review, Crystal! We value and appreciate you for being an ACE consumer.

    J

    Jannel Sarmiento
    5

    Thank you so much! Valeria did an amazing job with my transaction. She really helped me and was very understanding.

    Response from the owner

    Thank you so much for taking the time to leave us this kind review, Jannel! We value and appreciate you for being an ACE consumer.

    h

    hi
    5

    Veronica is extremely kind and attentive! She Explained everything very well and made my experience here very enjoyable.

    Response from the owner

    At ACE, we work hard to make things easy for our consumers, and we’re happy to hear that you were pleased with our service. Thank you for being a loyal consumer, hi. Come back and visit our ACE store at 12135 Montwood Dr Ste 103 soon!

    A

    Albert Cruz
    5

    went to ace cash express to cash my check, i had a lot of trouble but veronica was such a good help. she guided me through it all and was a big help. left and learned something new 10/10.

    Response from the owner

    We’re glad that we could help you ACE the day with your check cashing, Albert! Thank you for being our consumer and for telling us about your positive experience at our store in El Paso. We look forward to your next visit - and don’t forget we offer bill pay and money transfer services, too.

    J

    Jorge Carbajal
    5

    Marisol and Valeria are amazing! Thank you for your wonderful customer service girls! My favorite location!

    Response from the owner

    Thank you so much for taking the time to leave us this kind review, Jorge! We value and appreciate you for being an ACE consumer.

    G

    G E N E S I S
    5

    Valeria is the best. She found solutions to my problems. She’s straightforward, informative and diligent. Thank you Valeria for helping me and giving the best advice. Such a good being : )

    Response from the owner

    At ACE, we work hard to make things easy for our consumers, and we’re happy to hear that you were pleased with our financial services. Thank you for being a loyal consumer, G. Come back and visit our ACE store at 12135 Montwood Dr Ste 103 soon!

    C

    Claudia Jones
    5

    Went here to cash my check it was so easy and fast. Vero the girl who helped out is awesome she went above and beyond to help me thank you Vero for all your help I really appreciate it.

    Response from the owner

    We’re glad that we could help you ACE the day with your check cashing, Claudia! Thank you for being our consumer and for telling us about your positive experience at our store in El Paso. We look forward to your next visit - and don’t forget we offer bill pay and money transfer services, too.

    R

    Robert Marin
    5

    Valeria and marisol helped me out right away! Great customer service!

    Response from the owner

    Thanks so much for taking the time to leave us this terrific review, Robert! This is the feedback that we love to hear. Please come back to visit our associates at 12135 Montwood Dr Ste 103 soon!

    C

    Christina Elizondo
    5

    Veronica was very helpful, she helped us cash a check last minute when no one else would. She is very helpful and I recommend her. I would like to work with her again.

    Response from the owner

    At ACE, we work hard to make things easy for our consumers, and we’re happy to hear that you were pleased with our service. Thank you for being a loyal consumer, Christina. Come back and visit our ACE store at 12135 Montwood Dr Ste 103 soon!

    E

    Erin Portillo
    5

    Valeria was so helpful and informative! And pretty too! Thank you so much for all your help and going through all the details! Great job girl!!

    Response from the owner

    What great feedback! At ACE, we are proud of the dependable, quality service that we provide. It’s great to hear that you were fully satisfied with your experience with us! Thank you for being a loyal consumer, Erin.

    D

    Daniel Hurtado
    5

    Marisol was of great help, first time getting a money order and made it super easy ❤️

    Response from the owner

    Thank you for sharing about your money order experience at our ACE Cash Express store in El Paso. We strive to provide outstanding service every day!

    A

    Alexus Renteria
    5

    Ms. Valeria ALWAYS give the best customer service from her heart she’s very genuine and never forgets the people that come by.

    Response from the owner

    We’re glad that we could help you ACE the day, Alexus! Thank you for being our consumer and for telling us about your positive experience at our store in El Paso.

    A

    Alex Aguirre
    5

    Valeria the manager has great customer service, she really helped me out on opening my account and was really helpful when i was having trouble cashing my check

    Response from the owner

    We’re glad that we could help you ACE the day with your check cashing, Alex! Thank you for being our consumer and for telling us about your positive experience at our store in El Paso. We look forward to your next visit - and don’t forget we offer bill pay and money transfer services, too.

    s

    stephanie hernandez
    5

    Valeria manager helped cashed my check since Wal mart couldn't help. She was very kind and helpful I will totally recommend this place!! 👌

    Response from the owner

    We’re glad that we could help you ACE the day with your check cashing, stephanie! Thank you for being our consumer and for telling us about your positive experience at our store in El Paso. We look forward to your next visit - and don’t forget we offer bill pay and money transfer services, too.

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    FAQs

    • 1. How to Get Access With ACE Cash Express?

      You can make them a phone call through this phone number +1 915-856-9973. Or you can go to their website and fill in the request form online.
    • 3. What Services Can I Find In ACE Cash Express?

      ACE Cash Express provides you with a variety of services which include: '
      • Installment loans
      • Payday loans
      • Title loans
      • Bill paying
      • Business check cashing
      ' You can secure a title loan if you have gotten a clear vehicle title on your name.
    • 5. Is ACE Cash Express an Agency or a Lender?

      ACE Cash Express is a Loan agency. To make things easier, iPaydayLoans can link you with a large network of trusted lenders over the internet. You can get a fast personal loan via our platform even with bad credit.
    • 2. What Is the Address Of ACE Cash Express? How Can I Access?

      ACE Cash Express is located at 12135 Montwood Dr Ste 103, El Paso, TX 79936, United States. You may simply check the map and find the most convenient way to access it.
    • 4. How to Get a Loan at ACE Cash Express?

      You can go to their website and fill in the request form online. If you are looking for small payday loans over the internet, you can visit iPaydayLoans website for more details.
    • 6. What Should I Do if I Fail to Repay My Loan?

      You can talk to your lender if you feel it hard to repay the loan on time. Different lenders have different solutions to late payment. It is of great importance to check carefully before signing the loan agreement.
    • 7. Does ACE Cash Express Offer Loans for People With Bad Credit?

      Yes, but if you want to boost your likelihood of securing a loan with bad credit, you can turn to our broker service! Just check out our platform to get a long term installment loan even with bad credit.