1st Franklin Financial Mastin Lake Rd, Huntsville

I had the most pleasant experience-Staff was very knowledgeable and helpful. I was approved the same day and excellent agreement terms for payback! Outstanding customer service-very professional and friendly- I would like to note all the managers were very up to par-including Carla, my loan officer who was exceptional! Will return in the future!

Applied for a loan online and they took extremely long to get back to me. I was approved for half of what I needed and told me I needed to accept the offer soon. When i called back (the next day) they had canceled my application and I had to start over. THEN… they denied the application without giving me an explanation.

Carla was very professional and helpful! Very Clean…….you will not be disappointed!

The staff is always friendly and the ease of process for getting a loan has always been headache free.

Great experience. No matter when I call Ms. Carla is always there to help. I feel like everyone in the office is a part of my family. Very friendly, clean environment and with the virus, very cautious. To walk into a business and to see the smiling faces it's like walking into one of your family members home. Thanks for being my family "Carla, Marcia, Kenja and Robert". I can say if either one of you left the business it wouldn't be a good place for me to continue to do business. 1st Franklin, you have a great team at 6200 Mastin Lake, please keep them happy!!!

Between Ken and Katie and Carla and Marcia I love going in here they are always on point and they make it so easy. I called about a consolidation loan and got approve on the spot and was able to pay off one of my debtors which was a good thing. I have one low price to pay a month and everything is good. Thanks again you guys.

I enjoyed my experience coming in they were very helpful and sweet. They greeted me as I came in the door. It didn’t take me long to get what I needed. I was in and out I no time.

I called and did my application over the phone and had a response in less than 15 mins. Great people with quality service!!

Very friendly staff and help me every time I need it! Would highly recommend!

Great and detailed service. I was immediately paired with Mr. Willis when I came in and he performed a detailed inquiry to help me take care of he unexpected expenses I had come up. It’s comforting receiving detailed and dedicated during the pandemic!