1st Advantage Federal Credit Union Commons Way, Williamsburg
+1 757-877-2444
https://www.1stadvantage.org/about/branches-atms/williamsburg-commons-branch
224 Commons Way, Williamsburg, VA 23185, United States
1st Advantage Federal Credit Union Reviews
B
The best possible people to bank with! I have been a member since I was 16/17 years old. Liana K has been my person for forever! Extremely professional, courteous, and fast!!! Thank you so much for years of satisfactory customer service!!!
Hi Bee, we are happy to hear you had a great experience with Liana. We strive to always deliver a great customer service experience to members. Thank you for your continued membership. – 1st Advantage
E
Lisa was exceptionally helpful and friendly on the phone and helped me whale care of my transaction in a timely manner. I always love going into First Advantage and seeing smiling faces who are eager to help!
We appreciate your feedback and thank you for your membership!
T
Liana & Lisa are always so informative and helpful. They work very efficiently and it is always a breeze working with them. So lucky to be apart of such a fantastic branch!
Hi Taylor, we are happy to hear you had a great experience with Liana & Lisa at our Williamsburg Commons Branch. We strive to always deliver a great customer service experience. Thank you for your continued membership. – 1st Advantage
m
They are great with all of my loan needs. It is a best choice for first time car buyers. This is where I borrowed loan for my first time as well . My car loan allowed me to strength my credit history. Many of my friends also uses 1st Advantage FCU and so far so good
Thank you for the feedback and loyal membership!
R
For a month too busy to answer phones...yet still took 4 day holiday then back to cant get theough mon...service means at some point put in effort to do what it takes to catch up
Hi Robert, we apologize for the inconvenience. Please email us at [email protected] so that we can better assist you. We look forward to hearing from you and thank you for your continued membership.
C
Half the time mobile banking and online banking doesn't work. I tried calling 5 times on my lunch break, pushed 5 no answer just dead silence. No live person to speak with. I also have Capital One banking and I have never had any problems with them, live person anytime. I got a credit union account to be able to deposit cash since that is the one thing I can't do with Capital One. I will have to find me another bank to deal with.
We appreciate your feedback and apologize for your recent experiences. This is not the level of customer service we strive for. We have been experiencing higher than normal call volumes. We’d like to learn more about your visits, please email us at [email protected], we look forwarding to hearing from you soon. – 1st Advantage
R
1st Advantage Credit Union is a breath of fresh air in the Williamsburg banking scene. A special 'thank you' to Lisa McKee, David Wright, and Marie Bautista for their fantastic customer service!
Thank you for the feedback and kind words!
L
I am thoroughly disgusted with their service. Because they made a "technology change," I cannot make a payment over the phone. Worse, I cannot get a customer service representative on the phone for two days in a row. The website doesn't work either due to this change. I've been on hold again for over 20 minutes. Yesterday, I was on hold for about 20 minutes and then they said to leave a message. Really?? This is ridiculous and very poor service. I guess I need to move my loan since they clearly do not care about me as a long time customer. Update: 23 minutes on hold and then the call was disconnected. Unbelievable!!
Hi Larry, we appreciate your feedback and apologize for your recent experience. We would like the opportunity to learn more about your Online Banking trouble and see how we can help. Please email us at [email protected], we look forwarding to hearing from you soon.
J
Anna Malara at the Newtown Branch was awesome. She was very professional and knowledgeable. My experience with her was awesome.
Hi Jenny, we are happy to hear you had a great experience with Anna at our Newtown Branch. We strive to always deliver a great customer service experience. Thank you for your continued membership. – 1st Advantage
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FAQs
1. How Can I Get a Connection With 1st Advantage Federal Credit Union?
You can make them a phone call through this phone number +1 757-877-2444. Or you can visit their website and submit the application form online.3. How Can I Apply for Loans at 1st Advantage Federal Credit Union?
You can visit their website and submit the application form online. If you are looking for payday advance loans, you can turn to our website for more details.5. What to Do if I Can Not Repay My Loan?
You can consult with your lender if you are likely to fall behind on the monthly payments. Different lenders have different solutions to payment respite. Please always read carefully before signing the loan agreement.
2. Where Is 1st Advantage Federal Credit Union? How to Get There?
1st Advantage Federal Credit Union is located at 224 Commons Way, Williamsburg, VA 23185, United States. Please carefully check the map and find the most convenient way to access it.4. Is 1st Advantage Federal Credit Union an Agency or a Lender?
1st Advantage Federal Credit Union is a Mortgage lender. To make things easier, iPaydayLoans serves to get you connected with more than 100+ lenders over the internet. You can visit our website to secure a personal loan online with no credit check.6. Does 1st Advantage Federal Credit Union Offer Loans With Bad Credit?
Yes, but if you want to boost your likelihood of securing a loan with bad credit, iPaydayLoans is here to help! Just turn to our online service to get a personal installment loan even with your low credit scores.